Room Attendant

LR PALM HOUSE LLC•Palm Beach, FL

75d

About The Position

Position Overview: The Room Attendant is responsible for creating a clean, comfortable, and welcoming environment for all Palm House guests. This position plays a key role in guest satisfaction by ensuring each room is thoroughly cleaned, properly stocked, and maintained to the highest standards. The ideal candidate is detail-oriented, dependable, and committed to upholding Palm House’s quality and service expectations.

Requirements

Previous housekeeping, residential cleaning, or hospitality experience preferred
Exceptional attention to detail and strong organizational skills.
Ability to work independently with minimal supervision while maintaining productivity.
Effective time management skills with the ability to meet deadlines in a fast-paced environment.
Strong work ethic, reliability, and a positive team-oriented attitude.
Must be available to work full-time, including weekends, evenings, and holidays as required.
Ability to stand, walk, and move continuously throughout shift.
Frequent bending, kneeling, reaching, and lifting up to 50 lbs.
Capability to perform repetitive motions and work in small or confined spaces.
Ability to push/pull housekeeping carts and equipment safely.

Responsibilities

Clean, sanitize, and reset guest rooms according to established housekeeping procedures, including bathrooms, showers, toilets, fixtures, floors, surfaces, mirrors, and furniture.
Make beds with fresh linens and replace towels, bathrobes, and all guest amenities in accordance with hotel standards.
Dust, vacuum, and remove trash from all assigned rooms and areas.
Replenish supplies such as toiletries, tissue, coffee items, and minibar (if applicable).
Inspect rooms for cleanliness, maintenance needs, safety hazards, and overall readiness before guest use.
Report any damaged items, maintenance issues, missing inventory, or unusual room conditions to the supervisor or management promptly.
Handle and document lost-and-found items properly following Palm House policy.
Maintain the cleanliness and organization of housekeeping carts, supply rooms, and equipment.
Adhere to all safety protocols, sanitation guidelines, and proper chemical handling procedures.
Meet daily room assignment goals while maintaining consistent quality and efficiency.
Uphold Palm House grooming, appearance, and customer service standards at all times.
Provide courteous and helpful interactions with guests when approached, ensuring exceptional service.