Robotics Project & Order Coordinator - PDP

ABB • Auburn Hills, MI

3d • Hybrid

About The Position

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. This Position reports to: Area Sales Manager Your role and responsibilities In this role, you will have the opportunity to be responsible for accurately recording customer purchase orders in the order management system. Each day, you will ensure timely cross-functional issue resolution, including order cleaning for both manual and electronic orders. You will also showcase your expertise by utilizing the necessary tools and adhering to Service Level Agreements. The work model for the role is : #LI-Hybrid in Auburn Hills, MI. This role is contributing to the Robotics Business in Auburn Hills, MI . Main stakeholders are customers from all different industries.

Requirements

• Bachelors degree with 3+ years’ experience in relevant field (order management, project management); or Associates Degree and 5+ years’ experience in a relevant field; or High School Diploma/GED and 7+ years’ experience in a relevant field
• Education background in engineering, business or operations preferred
• Previous experience working collaboratively in a team environment; has a proactive attitude and strong initiative; analytical abilities
• Effective communication and presentation skills; ability to communicate effectively both in written and spoken English in a global team.

Nice To Haves

• familiarity with SAP
• Robotics application knowledge of Arc-welding / Automotive / Consumer

Responsibilities

• Oversee the full order cycle (BOL and Manual), ensuring accurate order entry, timely processing, and management of RFCs through BOL/SAP.
• Manage daily order activity in the Global Order Portal and SAP; coordinate planners for dispatch dates, ensure correct TP application, and distribute OAs on time.
• Handle special and customized orders (Material Bags, MRFs, etc.) by coordinating with SCM/Planning, Engineering, Warehouse, and Shipping to secure on-time delivery.
• Issue and process Credit/Debit Memos as needed and maintain weekly/monthly reports (e.g., OTD, OI).
• Serve as the PDP interface for critical delivery projects with LBL customers; track milestones, resolve delays, and ensure project timelines are met.
• Validate project requirements, specifications, and scope with LBL stakeholders prior to kick-off to ensure alignment.
• Lead project initiation, including forming the project team, running kickoff meetings, and conducting regular follow-ups to resolve outstanding issues.
• Identify and mitigate project risks, manage punch lists, and maintain organized project documentation for audits, lessons learned, and future support.
• Support the PDP Plant Manager and Controller on project-related tasks, communications, and document preparation.

Benefits

• We give you the space to lead, the support to grow, and the chance to make a difference.
• Whether you're solving problems, building something new, or helping others succeed, your impact is real.
• You’ll be part of a team that values your voice and celebrates your progress.
• Our benefits? Competitive, comprehensive, and crafted with you in mind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees