roaster operator, Starbucks Reserve Chicago

Starbucks•Chicago, IL

60d

About The Position

This job contributes to Starbucks' success by operating the coffee roasting system at Starbucks Reserve Roastery in Chicago. In addition to roasting the world's finest coffee, supporting the operation with autonomous maintenance, inventory management, and engaging with customers during the roasting process is critical to our success. Models and acts in accordance with Starbucks guiding principles.

Requirements

Operation of processing equipment using computer-based control systems (3 years)
Gathering, recording and reporting on operational and quality metrics (2 years)
Regulated food manufacturing environment (2 years)
Performing quality tests using analytical tools (1 year)

Nice To Haves

Operation of manufacturing platforms (roasting, grinding, green coffee delivery or roasted coffee delivery) (2 years) - Preferred

Responsibilities

Operate the green and roasted coffee platforms of the Advanced Coffee Roasting System (ACRS).
Audit and document silo and system status and other quality benchmarks.
Perform troubleshooting, preventive maintenance, and sanitation procedures.
Conduct internal recall investigations for products not meeting specifications.
Ensure compliance with Starbucks roast profiles.
Participates in tastings (cuppings) to develop and maintain coffee expertise.
Maintain regular and consistent attendance and punctuality.
Assess current and future schedule requirements against actual loading, roasting, and packaging status. Works with supervisor to modify the roasting schedule as needed to support immediate and future packaging requirements.
Maintain records for food defense, food safety, quality, and safety processes.
Support cost reduction goals by identifying and acting upon potential roadblocks and process improvements to reduce downtime, scrap, and product not meeting specifications. Re-blends coffee in accordance with established guidelines.
Engage with customers and partners to educate and excite them about the roasting process.
Demonstrate passion for coffee and convey that excitement to customers and partners.
Operate the roasters manually to provide an 'Artisan' roasting experience. This requires roasting without controls while proactively engaging with others.
Conduct coffee education workshops for the public.
Utilize sample roasters to roast small batch coffees or to train customers on roasting progression.
Order and receive all needed materials in partnership with supervisor
Provides legendary customer service.

Benefits

medical
dental
vision
basic and supplemental life insurance
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
student loan management resources
backup care
DACA reimbursement