Road Supervisor - Fixed Route

Transdev • Colorado Springs, CO

156d • $29 - $36

About The Position

Transdev in Colorado Springs, CO is hiring a Fixed Route Road Supervisor. Road Supervisors ensures all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety.
Application Deadline: 10/10/2025 at 5:00 pm MST
Transdev is proud to offer:
• Competitive compensation package of minimum $29.00 – maximum $35.90
Benefits include:
• Vacation: minimum of two (2) weeks
• Sick days: Employees will accrue paid sick leave at a rate that complies with Colorado law, up to 48 hours per year.
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Requirements

• High School Diploma or GED
• Valid Commercial Driver’s License with Passenger Endorsement
• Supervisory experience with hourly employees; 2-3 years transit supervisory experience preferred
• 3-5 years' experience dispatching preferred
• Computer literate - basic knowledge of Microsoft Outlook, Word, Excel and PowerPoint
• Excellent verbal, interpersonal and customer service skills.
• Problem solving and analytical skills.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Responsibilities

• Responsible for but not limited to Radio, Operations Dispatch, Terminal and Road Supervisor.
• Communicate job requirements and responsibilities to drivers.
• Day to day scheduling, counseling, and submitting evaluation reports to local management.
• Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents.
• Develop and host driver training and safety courses; train new drivers and retrain drivers involved in accidents.
• Observe drivers on the road - correct safety problems on the scene while documenting violations.
• Liaison between drivers and both the customers and organization in customer service concerns
• Evaluate and monitor driver safety and performance in compliance with legal, employment and labor policy matters.
• Assist Safety Manager with DOT/FTA compliance - drug testing and recordkeeping.
• Drive routes periodically.
• Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
• Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
• Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
• Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
• Other duties as required.

Benefits

• Competitive compensation package of minimum $29.00 – maximum $35.90
• Vacation: minimum of two (2) weeks
• Sick days: Employees will accrue paid sick leave at a rate that complies with Colorado law, up to 48 hours per year.
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees