RNC Account Manager

Airtron • Dallas, TX

9d

About The Position

The RNC Account Manager serves as the primary point of contact between the company and the builder regarding concerns and needs. This role is tasked with building new and strengthening existing builder relationships to achieve long-term customer partnerships.

Requirements

• 1+ years of sales or related experience
• High school diploma or GED
• Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Must be able to communicate in English effectively, both verbally and in writing
• Excellent verbal and written communication skills
• Valid driver's license required
• Ability to work overtime with little notice; weekend hours may occasionally be required.

Nice To Haves

• 3-5 years of sales experience within a construction/HVAC or home services environment
• Proven track record of meeting or exceeding sales targets and receiving positive feedback
• Consultative and collaborative selling approach
• Ability to follow through on commitments to customers, internal and external
• Must be organized and able to coordinate a large volume of requests
• Proactive mindset
• Mechanical aptitude
• Strong organizational skills, attention to detail and the ability to multi-task
• Ability to work independently and as part of a team
• Strong work ethic and ability to demonstrate consistent and effective leadership behaviors
• Capable of making good judgments/decisions.
• Willingness to learn and be a part of a team
• Positive attitude and a team player
• Ability to build positive relationships with customers, both internal and external
• Willingness and ability to work collaboratively with all levels of the organization.
• Safety mindset and acceptance of a safety culture
• Related experience may be substituted for education

Responsibilities

• Acts as the main point of contact for all builder matters, concerns and needs.
• Builds and strengthens client relationships to achieve long-term partnerships
• Maintains accurate builder records, keeping track of any contract updates and renewals as required
• Develops a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Takes inquiries and requests from builders to address service needs
• Stays on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meets regularly with other members of the team to discuss progress and find new ways to improve service to builders
• Generates progress reports to give to Sales Manager and leadership
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
• Keeps management informed on competitive positions and action as well provide feedback on competitive positioning
• Keeps Senior Management informed of activities and progress toward established sales goals & objectives
• Completes required reports and related documents promptly and accurately.
• Ensure the accuracy of all reports and accounting records
• Continually searches for ways to improve results and effectiveness.
• Follows all company policies and procedures, including but not limited to safety
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees