Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. This position supports our Orthopedic & Eye Surgical Services prep center. The RN will review patients requirements for surgery, complete phone interviews, and work with anesthesia services to ensure patients are optimized for surgery. Shifts are Monday through Friday. Start times are flexible, starting from 07:00-09:00am. 8 hour shifts. Day(s) off during the week vary. This position is in-person and located at our South University Hospital in Fargo, ND. Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
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Job Type
Part-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees