RN Case Manager

Evergreen Health•Buffalo, NY

12h

About The Position

At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The RN Case Manager performs a wide variety of duties and responsibilities in a manner that places emphasis on developing and coordinating individualized patient care services. As part of the essential functions of this role, the RN Case Manager: Provides nursing support and care management services to patients presenting for injectable medications, including coordination of medication delivery, ensuring that required lab work is complete, and scheduling and arranging follow-up appointments Identifies and/or develops injection education and supportive interventions to increase patients' skills and confidence in managing their health, including regular assessment of progress and setbacks, goal setting, and relapse prevention support Educates patients, including medication administration, storage, safety, responsibilities, expectations, and patient treatment agreements Assists with patient medication refills and complying with NYS PMP (I-STOP) regulations Acts as a liaison with pharmacy; completes and assists in prior authorizations Resolves patient problems and needs by utilizing multidisciplinary team strategies Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations Acts as the liaison to Erie County Department of Health, New York State Department of Health and other public health entities relating to patient treatment, follow-up of care, and surveillance; maintains records, prepares reports, and composes correspondence relative to the work

Requirements

current license as an Registered Nurse in New York State
Bachelor of Science in Nursing (BSN) OR a documented plan to complete a BSN within NYSED's RN BSN requirement timeframe OR Associate degree with degree/license dates meeting NYSED’s exemption requirements
Basic Life (BLS) Certification required
at least (3) year of experience working in an medical office setting
candidate must have familiarity with computers and MS Office software (Outlook, Word)
awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential

Nice To Haves

in an HIV/AIDS or other infectious disease practice preferred
with EMR software (Medent) preferred

Responsibilities

Provides nursing support and care management services to patients presenting for injectable medications, including coordination of medication delivery, ensuring that required lab work is complete, and scheduling and arranging follow-up appointments
Identifies and/or develops injection education and supportive interventions to increase patients' skills and confidence in managing their health, including regular assessment of progress and setbacks, goal setting, and relapse prevention support
Educates patients, including medication administration, storage, safety, responsibilities, expectations, and patient treatment agreements
Assists with patient medication refills and complying with NYS PMP (I-STOP) regulations
Acts as a liaison with pharmacy; completes and assists in prior authorizations
Resolves patient problems and needs by utilizing multidisciplinary team strategies
Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations
Acts as the liaison to Erie County Department of Health, New York State Department of Health and other public health entities relating to patient treatment, follow-up of care, and surveillance; maintains records, prepares reports, and composes correspondence relative to the work