RLC Licensing Liaison 1 - Bilingual

Primerica • Brentwood, TN

2d • $35,000 - $48,000

About The Position

The Licensing Liaison 1 works with Primerica Agents to obtain their insurance license and is responsible for processing the paperwork for the State’s Department of Insurance. Once trained, the candidate will gradually move on to take telephone calls to answer any questions in relation to the licensing process. This position works within a small office where independence and excellent team skills are required. The estimated salary range for this role: $35K - $48K USD

Requirements

• High school diploma, GED, or equivalent
• High volume data entry skills are required
• Exceptional verbal communication skills in both specified languages.
• Ability to communicate professionally with irate customers
• Proficient PC skills (including Microsoft Word and Internet research)
• Excellent decision-making and judgment
• Ability to work in a fast paced, dynamic, high volume environment

Nice To Haves

• 2 year of Call Center Customer Service experience is a plus
• Bi-lingual (English/Spanish) is a plus
• Financial services and/or insurance industry experience
• Previous experience as a customer service representative, customer support representative, or similar.
• Experience using both languages in a professional capacity is preferred.

Benefits

• Day one health, dental, and vision insurance
• 401(k) Plan with competitive employer match
• Vacation, sick, holiday and volunteer time off
• Life and disability insurance
• Flexible Spending Account & Health Savings Account
• Professional development
• Tuition reimbursement
• Company-sponsored social and philanthropy events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees