Risk Management Program Manager

UnityPoint Health•Sioux City, IA

About The Position

The Risk Management Program Manager will participate in creating an atmosphere that supports and encourages high performance, teamwork and continued dedication toward improved Risk Management throughout UPH. This position will focus on creation and execution of action for key, complex projects within and supporting the Risk Management team. Serves as a resource, liaison and representative of UPH, expanding the capabilities of clinicians, managers, and administrators by providing them with resources to accomplish specific objectives aimed at decreasing risk across the health system, improving patient care processes and protecting the assets of the organization. Responsible for supporting and assisting Associate General Counsel, Director Enterprise Risk Management and Risk Managers to oversee projects and initiatives to ensure timelines and high-quality outcomes are achieved. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program . Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family . With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health.

Requirements

Bachelor's degree in nursing, health-related field or risk management.
Five years of progressive risk management experience required.
Experience applying modern improvement methodology to lead change required.
Experience in the concepts and applications of continuous improvement including ability to manipulate data, trend and analyze data .
Certified Professional in Healthcare Risk Management (CPHRM), Associate in Risk Management (ARM), or Certified Professional in Patient Safety (CPPS).
Writes, reads, comprehends and speaks fluent English.
Demonstrated excellence in judgment, temperament, confidentiality, collaboration, education, written and verbal communication skills, facilitation, and crisis management teaching and interpersonal skills.
Must be familiar with general clinical aspects of patient care.
Flexibility, tolerance, and demonstrated ability to prioritize multiple tasks with attention to detail essential.
Demonstrates ability to interact with a wide diversity of people and situations while maintaining a customer focus.
Ability to adapt to stressful situations quickly and effectively.
Must have accurate word processing/computer skills.
Must have excellent verbal/written communication skills, analytical skills, and must exhibit good judgement.
Must have knowledge and good understanding of hospital policies and procedures related to patient care and safety .
Proficient use of software applications including but not limited to Microsoft Word, PowerPoint, Excel and Outlook.

Nice To Haves

Master's preferred.

Responsibilities

Risk Management Advisor Serves as a risk management advisor and expert; provide justification for decisions using data combined with a deep understanding and knowledge of risk management at UnityPoint. Senior Risk Manager will offer guidance and assist the risk managers and others on several workstreams as well as provide leadership to influence complex risk management decisions.
Consult, advise, and lead multiple health system diverse strategic, initiatives, including defining the scope and work plan, managing execution across deliverable design and development, coordinating resources, and aligning with key stakeholders.
Assist in the development, implementation, and maintenance of structures and processes which support risk management and patient safety.
Provide guidance on risk mitigation strategies, contract formation and contract management.
Facilitate the collection, storage, and analysis of loss control, improvement, and safety data.
Identify key performance indicators (KPIs) and key risk indicators (KRIs) for data collection, analysis and monitoring of activities to demonstrate reduction in risk and claims for UPH.
Report on KPIs, KRIs and other loss control/claims data to UPH leadership on a regular basis.
Investigate and develop risk reduction/loss control strategies from claims data.
Assist in the development of policies, procedures, systems and works flows that enhance the overall Risk Management Program throughout UPH Health System as appropriate.
Initiate planning and development of risk management and loss prevention education for all departments & care providers.
Establish and maintain communication between Risk Management and key areas throughout the Market and UPH Health System
Utilize all available data sources, identify enterprise-wide loss drivers and develops systems, processes, and practices to improve patient safety and limit liability exposure.
Provide risk management consultation and advice to executives, physicians, care providers and employees and maintains knowledge of current healthcare-related risk management trends and issues.
Coordinate and/or conduct annual Risk Assessments in high-risk areas or process and implements actions plans from findings.
Collaborate with UPH Legal, the Third-Party Administrator, commercial insurance carriers and defense counsel in supporting the litigation process.
Complete and report potential liability issues and claims internally as well as to UPH, the Third-Party Administrator, and any other commercial insurers as indicated using claim reporting guidelines established by UPH legal and any commercial insurer as directed.
Collaborate with claimants, legal, senior leadership and other colleagues to evaluate and when indicated, negotiate asserted claims to resolution.