Risk Management Coordinator

YSLETA DEL SUR PUEBLO•El Paso, TX

About The Position

POSITION SUMMARY: Responsible for developing, implementing, and administering the community health center’s risk management program which is aimed at improving patient care, reducing the risk of adverse outcomes, and complying with regulatory and accreditation requirements.

Requirements

Bachelor's Degree in Healthcare or related field
4 years of experience in healthcare directing and implementing performance/process improvements, risk management, patient safety
Must possess a valid Texas Driver’s License and be insurable
Must be able to successfully pass a post-offer drug screen and criminal history background check
Knowledge of policy development in a health care environment
Knowledge of how to conduct patient safety and staff awareness
Understanding of how to design, implement and maintain educational programs on risk management and patient safety topics
Knowledge of federal and state laws and regulations through policy development, guidance, and education
Knowledge of exposure control, including bloodborne pathogens and respiratory protocol protections
Considerable knowledge of health care law, safety, regulations, and standards
Ability to establish program goals and objectives and to assess progress toward their achievement
Proficient in MS Office applications and database software
Ability to effectively present information and respond to questions from management and the public
Excellent customer service attributes
Must be able to prioritize and manage multiple tasks effectively
Must have excellent organizational and time management skills
Knowledge of electronic medical records systems

Nice To Haves

Certified Professional in Healthcare Risk Management (CPHRM) a plus

Responsibilities

Conducts risk assessments, collecting and analyzing documentation, statistics, and reports
Responsible for coordinating activities resulting in accreditation
Conducts and facilitates risk management educational presentations
Abstracts charts for core measures, coordinates internal mock surveys, and serves as a resource in complying with the Accreditation body
Creates and maintains Risk Management Policies and Procedures and reviews other division's policies and procedures to ensure compliance with accreditations and patient safety standards
Oversees the compliance activities throughout the department by collecting, auditing, and analyzing clinical quality programs
Responsible for advising, reviewing, and assisting in implementing risk management plans
Responsible for identifying, evaluating, and reducing the risk of injury to patients, staff, and visitors and the risk of loss to the department
Collaborate with other divisions by preparing and conducting quality and/or risk assessments to maintain a constant state of accreditation readiness
Responsible for investigating and resolving patient/client complaints and concerns
Coordinate performance improvement activities
Serves as a member of the Performance Improvement Committee (PIC) and Safety Committee
Work closely with infection control personnel to mitigate risk for patients and employees
Coordinates with clinical staff on electronic health records data entry pertinent to patient services or interventions provided regarding risk management issues
Coaches physicians, leaders, managers, and staff on appropriate disclosure methods and processes
Assist in the investigation of sentinel events and/or near misses using root cause analysis
Manages incident reporting and data analysis for patient safety, patient complaints, and other known risk events
Educate providers, staff, employees, patients and families on the role of patients and families in improving patient safety and reducing risk
Interacts with legal counsel, consultants, and auditors as needed
Prepares and submits monthly reports
Performs other position-related duties as assigned and required.