Risk Analysis Senior Manager - Credit Risk Collections

Bank of America • Newark, NJ

9d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading a team supporting data and technology requests, complex reporting and analysis, and modeling to manage risk and minimize credit and operating losses. Key responsibilities include managing the review and analysis of portfolio trends, directing the development of more complex databases or queries to extract data, and supporting the production of data for internal and external reporting needs. Job expectations include working with Technology to implement changes necessary to support ongoing data needs. The Risk Analysis Senior Manager will be responsible for evaluation of Collections and Recovery strategies and programs for US consumer lending products. Provides and directs complex analysis on collection strategies to establish risk threshold and ensure company goals are met. Analyzes performance trends to identify issues, opportunities and recommend credit actions. Provides governance and control for existing and new risk strategies. Communicates with, influences, and presents to peers and senior management in Credit Risk, Collections and Recovery Line of Business, Compliance/Operational Risk, Internal Audit, external Regulators, and Enterprise Risk partners.

Requirements

• 5 years of Consumer Lending/Collections/Risk Management experience
• 3 years of experience in strategy or model development
• Proven experience in partnering and presenting to senior level executives
• Strong organizational and project management skills
• Data mining and Tableau experience/knowledge
• Intermediate level proficiency in PowerPoint, Excel and Word

Nice To Haves

• SAS/SQL understanding
• Solid understanding of credit strategy decision engines and strategy development
• Collections strategy experience
• Collections system (UCRS, NGW, PEGA/Wave, Sammie, BASS, Synergy, etc.)
• Skills: Performance Management
• Project Management
• Regulatory Relations
• Risk Management
• Stakeholder Management
• Business Acumen
• Continuous Improvement
• Issue Management
• Risk Analytics
• Technical Documentation
• Adaptability
• Attention to Detail
• Business Intelligence
• Data Visualization
• Data and Trend Analysis

Responsibilities

• Oversees the development, execution, and enhancement of reporting to allow Risk and business partners to effectively identify and manage risk
• Oversees the analysis of trends and oversees the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies
• Serves as a liaison between the data, technology, and reporting teams in support of strategic initiatives affecting multiple Risk functions and lines of business to ensure company goals are met
• Oversees database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data
• Manages communications related to complex ad-hoc requests for information from both internal and external parties, ensuring requests are addressed
• Leads cross-functional strategic efforts to remediate data quality issues
• Provides oversight of relevant systems and assures controls are operating effectively based on feedback received from the control checks and reviews
• Provides and directs complex analysis on collection strategies to establish risk threshold and ensure company goals are met.
• Analyzes performance trends to identify issues, opportunities and recommend credit actions.
• Provides governance and control for existing and new risk strategies.
• Communicates with, influences, and presents to peers and senior management in Credit Risk, Collections and Recovery Line of Business, Compliance/Operational Risk, Internal Audit, external Regulators, and Enterprise Risk partners.

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees