Revenue Recovery Assistant

City of Garland • Salt Lake City, UT

1d • Onsite

About The Position

Responsible for assisting with the billing, processing, collection, application and maintenance of records and finances owed the City of Garland for Code Compliance and Health violations, Emergency Medical Services (EMS) and paving/drainage assessments. This role involves processing invoices, credits, refunds, liens and releases, collecting and accounting for revenue, and ensuring timely deposits. The assistant will provide payoffs for abatement, paving and drainage liens, and furnish information to citizens, title companies, attorneys, and other customers as requested. The position also requires preparing correspondence to various entities, enforcing City of Garland ordinances concerning Code Compliance collections, and communicating with team members to identify and develop programs that meet the objectives of Revenue Recovery. Providing professional and courteous customer service is an essential duty.

Requirements

• High School Diploma or General Equivalency Diploma (GED)
• 2 years related experience
• Basic knowledge of laws, ordinances, City codes, directives and policies regarding revenue collection
• Basic knowledge of accounting principles and practices, financial record keeping and reporting
• Skill utilizing financial programs and computer software including Microsoft Office (Word, Excel, and Outlook)
• Proficient math and organizational skills
• Ability to research and resolve procedural and operational problems and complaints
• Ability to effectively communicate both orally and in writing
• Ability to prepare revenue deposits and payment authorization
• Texas Notary License or the ability to obtain within 6 months of hire
• Valid Class C Texas Driver’s License

Nice To Haves

• Associates degree in Finance, Accounting or related field of study
• 2-4 years experience in collections, auditing, licensing and/or customer service

Responsibilities

• Process invoices, credits, refunds, liens and releases relating to Code Compliance and Health violations, paving and drainage assessments and Emergency Medical Services (EMS)
• Collect and account for revenue from violations and paving/draining assessments
• Process timely deposits of revenue
• Provide payoffs for abatement, paving and drainage liens
• Provide information to citizens, title companies, attorneys and other customers as requested
• Prepare correspondence to property owners, title companies, law offices, mortgage companies, state and federal agencies and other customers
• Enforce City of Garland ordinances concerning Code Compliance collections
• Communicate with team members to identify and develop programs that meet the objectives of Revenue Recovery
• Provide professional and courteous customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees