REVENUE PROGRAM ADMINISTRATOR I - SES - 73001271

State of Florida•Tallahassee, FL

21h•Hybrid

About The Position

Internal dispute resolution within the Florida Department of Revenue is a function of the Informal Dispute Resolution (IDR) business process. IDR is responsible for reviewing and issuing written responses to taxpayer’s informal protest of proposed audit assessments, denied refund claims, and collection billings. A Revenue Program Administrator I within IDR is a highly responsible position. An employee in this position is expected to perform work duties in the fields of accounting and law. Successful performance requires intellectual decision making that necessitates the exercise of discretion and logical judgement along with the ability to effectively communicate orally and in writing, plan, organize, review, and coordinate work assignments within a tax unit or as a project team leader. Specific duties of a Revenue Program Administrator I include but are not limited to the following: Supervision of an informal protest tax unit within IDR that is comprised of tax conferees. Efficient management of the tax unit’s protest inventory for timely and accurate resolution of protest cases in accordance with applicable tax law and staff’s adherence to the business process performance strategies, objectives, expectation, and measurements. Review and approve work products for correct application of law and adherence to IDR’s work procedures and Departmental policies. Provide on-the-job training of tax conferees to include changes in law, internal policy and procedure updates, and completion of the unit’s work performance evaluations. Review taxpayer’s written requests and tax conferee’s recommendations for compromise of tax, penalty and interest. Determine if the facts are present to either statutorily authorize or deny the request. Participating in taxpayer informal protest conferences, providing education and guidance to taxpayers on Florida tax laws, administrative codes and Department policies and procedures. Staying abreast of changes in tax laws, working with unit staff to identify statutory language needing clarity, submitting proposed language to correct an identified issue, and if requested, assisting with review and analysis of proposed bills by the Florida Legislature that will have an impact on the Department. Provide technical assistance to the Office of General Counsel during review of complex tax issues. Assist the Attorney General's Office in preparing for tax litigation by being an information source in formulating and answering discovery. The position is eligible to work remotely two days a week.

Requirements

Currently employed with the Florida Department of Revenue.
Experience with the taxes administered by the Florida Department of Revenue’s General Tax Administration Program.
Experience in evaluating, analyzing, and interpreting tax statutes, rules, case law, and policies.
Experience writing technical correspondence that demonstrates proficiency in applying tax statutes, rules, and case law to tax issues.
Experience and demonstrated proficiency in the interpretation and application of accounting principles, auditing procedures, and/or reviewing audit workpapers.
Two years of experience managing multiple assignments and/or projects with competing timelines.
Two years of experience reviewing and editing the work of others.
Two years of experience working with a range of employees, from front line staff to agency program directors and the Office of General Counsel.

Nice To Haves

Experience in conducting tax and refund audits.
Experience working in a fast-paced, high-stress environment with shifting priorities, with the expectation to manage multiple tasks and prioritize work duties effectively.
Experience with legislative analysis and identification of administrative and/or legal issues in proposed legislation.
Experience with legal writing.
Bachelor's Degree from an accredited college or university.

Responsibilities

Supervision of an informal protest tax unit within IDR that is comprised of tax conferees.
Efficient management of the tax unit’s protest inventory for timely and accurate resolution of protest cases in accordance with applicable tax law and staff’s adherence to the business process performance strategies, objectives, expectation, and measurements.
Review and approve work products for correct application of law and adherence to IDR’s work procedures and Departmental policies.
Provide on-the-job training of tax conferees to include changes in law, internal policy and procedure updates, and completion of the unit’s work performance evaluations.
Review taxpayer’s written requests and tax conferee’s recommendations for compromise of tax, penalty and interest. Determine if the facts are present to either statutorily authorize or deny the request.
Participating in taxpayer informal protest conferences, providing education and guidance to taxpayers on Florida tax laws, administrative codes and Department policies and procedures.
Staying abreast of changes in tax laws, working with unit staff to identify statutory language needing clarity, submitting proposed language to correct an identified issue, and if requested, assisting with review and analysis of proposed bills by the Florida Legislature that will have an impact on the Department.
Provide technical assistance to the Office of General Counsel during review of complex tax issues. Assist the Attorney General's Office in preparing for tax litigation by being an information source in formulating and answering discovery.