Revenue Operations Specialist II
About The Position
At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live. Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality. POSITION SUMMARY: We are looking for a Revenue Operations Specialist II that will serve as a partner to our Sales and Customer Experience (CX) teams and assist end users through communication, issue resolution, and system maintenance while maintaining ease of use and data integrity.
Requirements
- Bachelor’s degree – business administration, operations, marketing, or related field
- 1-5 years’ experience in analyst related field (CX, marketing, sales, or business).
- Ability to work effectively in an unstructured environment requiring new perspectives and creative approaches.
- Strong interpersonal and communication skills with demonstrated ability to present technical content to leaders.
- Organized and capable of contributing to multiple projects with different deadlines.
Nice To Haves
- Experience with common tools such as Salesforce, quote/order systems
- Tolerance of ambiguity and able to creatively solve problems effectively.
Responsibilities
- Identify gaps in automation and/or revenue team tools and participate in process improvement activities.
- Drive process efficiency and data integrity using data insights and technology.
- Assist with regular communications (internal communication platforms, monthly newsletter, chatter or other communication channels).
- Act as a daily point of contact for the Sales and CX teams and other cross-functional areas of support.
- Respond to and resolve support needs with urgency and attention to detail.
- Act as system administrator or have ownership of revenue team tools.
- Ensure quality of data within our revenue team tools through reporting and escalation.
- Delivers proactive training to all new and established users of Sales and CX team tools & processes to ensure they are used in the most efficient and effective manner.
- Effectively updates end users on new enhancements to systems or processes.
- Create, update and maintain high quality revenue team documentation, including tools and processes.
- Routinely maintain revenue ops repositories, internal folder systems, etc.
- Provides project level assistance to revenue operations team members.
- Be a subject matter expert within the tools used by Sales and CX organization
Benefits
- 401 (k) Plan, Employer Fixed Contributions & Company Matching
- Profit Sharing
- Medical, Dental and Vision Coverage
- Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
- Life Insurance
- Paid Time Off & Paid Holidays
- Paid Maternity Leave & Paid Parental Leave
- Career Growth Planning & Nationwide Career Opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
