Revenue Operations Manager

San Antonio Shoe Inc•San Antonio, TX

13d

About The Position

SAS has an opening for a Revenue Operations Manager reporting to the Head of Revenue Operations to ensure all orders for all revenue channels, supporting International, Military, other 3rd party accounts, B2B and MAP policy.

Requirements

Excellent written, oral, and interpersonal communication skills.
Be a fast learner that’s highly intuitive with computers and technology, and understanding of end-user solutions and their applications.
Highly self-motivated, self-directed, and attentive to detail.
Ability to effectively prioritize and execute tasks in a high-pressure environment, while maintaining a professional demeanor.
Successful working in a team-oriented, collaborative environment.
Mature, responsible, and self-motivated with a strong work ethic.
Able to interact with all levels of company employees, including management.
Able to work independently and with a team.
Able to think inside and outside the box, and deliver excellence.
Enjoys working in a fast paced environment.
Excellent attendance.
Must be able to lift 25 lbs
Must be able to sit or stand for 8 – 10 hours.
Flexible to work overtime, weekends, or flex schedule depending on business needs.
Manual dexterity and coordination
Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects.
Consistently be able to operate a computer.
High School Diploma.
Experience or willing learn Salesforce, Service Cloud, Microsoft AX 365, Excel, Word, PowerPoint, Outlook, and Internet navigation tools

Nice To Haves

College preferred.
Bilingual or Spanish speaking a plus.

Responsibilities

Gain product knowledge on all SAS items, believe that SAS is the best American-made quality comfort footwear and demonstrate that enthusiasm and belief for the product and the company's philosophy through your daily interactions with customers.
Supervise releasing and operations associates to include, B2B, MAP process, and the order management team including ensuring proper scheduling.
Write SOP for order management processes and complete training with associates.
Work with revenue management to complete tasks such as data entry, and report organization and research.
Identify and create reports that supports sales and efficiency improvement, and to help prioritize workload.
Answer phones and direct questions to appropriate department from the sales force.
Follow established procedures, but seek to provide ideas and input for improvements.
Escalate issues when appropriate.
Must exercise confidentiality.
Maintain customer sales and transfer order database, including specific orders and general information.
Support department by handling administrative duties and phone calls as needed.
Work with Retail, Wholesale, E-commerce to release all orders, ensure all order release at 100%. Research and failed allocations and distribute to appropriate departments for completion.