Revenue Operations Associate

Automox•Tampa, FL

19h•$70,000 - $90,000•Remote

About The Position

Are you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award winning cloud-native endpoint management platform. Our product works autonomously and so do our teams. We value a ‘one team’ mentality where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox you’re enabled to do your best work, grow your career, and have an impact that will be noticeable. WE ARE A_TOMOX… all that’s missing is U!

Requirements

0–2 years of relevant experience (internships/academic projects welcomed) in operations, business analysis, analytics, customer support, or a related field
Exceptional communicator—able to support Sales and act as a bridge between business users and technical partners
Strong problem-solving skills with the ability to identify root causes and recognize patterns across recurring issues
Ability to prioritize and execute independently in a fast-paced, high-change environment
Highly curious and coachable; seeks feedback, learns quickly, and continuously improves how work gets done
Strong organizational skills and attention to detail, especially in deal/order review and data accuracy
Able to build effective relationships across Sales, Marketing, Customer Experience, Finance, Legal, and technical teams

Responsibilities

Revenue Process Optimization: Analyze and refine end-to-end sales process to improve efficiency and effectiveness.
Troubleshooting & Support: Assist in troubleshooting operational issues in the marketing, sales, and customer experiences processes as they arise; propose changes to systems and processes to fix root causes. Enable and support sales & internal teams in their day to day work including but not limited to Automox’s sales motion, CPQ, and sales tech stack.
Cross-Functional Collaboration: Work with Sales, Customer Experience, Marketing, Finance, and Legal to ensure smooth and efficient sales operations processes.
Business Requirements: Partner with internal teams to prioritize their wants, discern business needs, and then translate into technical solutions
Order Operations: Support the business with our CPQ instance and deal desk review - ensure deals are properly structured according to deal desk, and all documentation and data fields are correct within an order and evidence of arrangement before processing.
Data Entry & Audit (SFDC/CPQ): Create and update quotes, maintain accurate pipeline and opportunity records in Salesforce (SFDC), and routinely audit key fields and deal data to ensure completeness, consistency, and reporting accuracy.