About The Position

The Revenue Operations Analyst is an opportunity to join Foundry Digital, a subsidiary of Digital Currency Group, and work on one of the most critical pieces of institutional Bitcoin infrastructure. This position will play a critical role in optimizing revenue-generating processes, managing CRM data and reporting, and driving operational excellence across our sales, account management, marketing and customer success functions. This requires a data-driven professional who thrives in a fast-paced environment excels at operational problem-solving and can bridge the gap between strategy and execution. This role serves as the operational backbone of the revenue organization, ensuring process clarity, system integrity, and data-driven decision-making across the full customer lifecycle.

Requirements

  • 4–6 years of total professional experience, including 2+ years in revenue operations, sales operations, or a related analytical role
  • Experience with CRM systems (Salesforce or Hubspot)
  • Strong analytical and problem-solving skills with exceptional attention to detail
  • Proven track record of process design, documentation, and optimization
  • Strong written and verbal communication skills, with the ability to collaborate cross-functionally

Nice To Haves

  • Experience in financial services, fintech, or institutional (B2B) sales environments
  • Background supporting enterprise or institutional customer sales cycles
  • Prior Bitcoin/crypto industry experience is not required. Curiosity about crypto, financial infrastructure, and complex systems, along with a willingness to learn quickly, is essential.
  • Experience with marketing automation and sales enablement tools
  • Proficiency in data analysis tools (Excel, SQL a plus)
  • Bachelor's degree in Business, Finance, Economics, or related field

Responsibilities

  • Manage CRM, ensuring data integrity and optimizing workflows. Own system governance, including user access, field structure, automation rules, and data hygiene standards.
  • Develop and maintain sales analytics reports and dashboards. Provide recurring pipeline visibility, forecasting support, and executive-ready reporting.
  • Document and continuously optimize key revenue processes including inbound lead management, customer onboarding and offboarding, contract workflows, KYC/KYB process management etc.)
  • Identify process bottlenecks and implement scalable solutions
  • Drive cross-functional collaboration to align sales, account management, marketing and customer success operations
  • Support sales planning and operations strategy development. Support annual and quarterly planning cycles, including territory planning, quota tracking, and performance analytics.
  • Conduct market and competitive research to support sales strategy.
  • Maintain data accuracy across CRM and integrated systems, ensuring alignment with finance and compliance reporting needs
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