Revenue Operations Analyst

Spotify • New York, NY

3d • Hybrid

About The Position

You'll join Spotify's Revenue Operations team, supporting the Order to Cash (O2C) process that underpins how we operate and grow our business globally. This team partners closely with Finance, Sales, and Product to ensure accuracy, efficiency, and a smooth customer experience. Your work will be highly visible, helping improve the systems and processes that keep Spotify running at scale.

Requirements

• You have 2+ years of experience in Revenue Operations, Accounts Receivable, Credit & Collections, Compliance, or a related Finance function
• You are experienced working with ERP systems such as SAP, Oracle, or NetSuite
• You are comfortable working with large datasets and have strong Excel skills
• You know how to manage your time, prioritize tasks, and meet deadlines in a fast-moving environment
• You communicate clearly and collaborate effectively across teams and stakeholders
• You are detail-oriented and care about accuracy and data integrity
• You are curious about improving processes and open to using automation or AI tools
• You adapt well to change and are comfortable navigating evolving priorities

Responsibilities

• Review and support sales orders to ensure accuracy, compliance, and alignment with internal standards
• Monitor key processes and service levels, helping the team stay on track and meet agreed timelines
• Support manual processes and special projects as business needs evolve
• Maintain and improve customer master data across systems, including account setup, updates, and data quality checks
• Partner with cross-functional teams to improve workflows and address data issues impacting billing or collections
• Support credit processes and workflows using internal tools
• Handle urgent cases and escalations, partnering with leadership to resolve issues thoughtfully and efficiently
• Contribute to reporting, metrics tracking, and insights that support decision-making
• Identify opportunities to improve processes through automation or AI-driven solutions

Benefits

• health insurance
• six-month paid parental leave
• 401(k) retirement plan
• monthly meal allowance
• 23 paid days off
• paid flexible holidays
• paid sick leave
• equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees