Revenue Operations Analyst

Braintrust•San Francisco, CA

10h

About The Position

Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions — turning production data into better AI with every release. What You’ll Do Support GTM operations: Execute on the day-to-day cadence, reporting, and workflows that support Sales, Finance, and Customer Field Engineering while learning how the full GTM engine operates. Deal desk & deal support: Support reps and customer field engineering during late-stage deal cycles by preparing quotes, supporting pricing approvals, structuring non-standard terms, and ensuring operational and financial compliance. Accounts receivable & billing support: Assist with AR workflows, invoice tracking, issue resolution, and coordination with Finance to ensure clean handoffs from deal close to cash collection. Commission calculations & support: Calculate commissions, support commission reporting, and help ensure accurate, timely, and transparent payouts in partnership with Finance and RevOps leadership. Operational reporting & analytics: Maintain Salesforce data integrity and build core reports and dashboards related to pipeline, bookings, deal activity, and forecasting. Support forecasting processes: Assist with weekly forecast cycles, pipeline hygiene, and data preparation while learning forecasting frameworks and best practices. GTM systems & tooling: Support the administration and day-to-day use of GTM systems (e.g., Salesforce and related tools), document workflows, and identify opportunities for automation and optimization. Process improvement: Identify inefficiencies across deal desk, billing, commissions, and GTM workflows, and support improvements as the business scales. Partner cross-functionally: Work closely with Sales, Finance, RevOps, and Customer Field Engineering to support revenue execution and ensure smooth operational handoffs.

Requirements

2–4 years of experience in Revenue Operations, Sales Operations, Deal Desk, Finance Operations, or a related analyst role
Strong attention to detail and comfort executing process-heavy and sometimes repetitive work
Working knowledge of Salesforce (or similar CRM) with a desire to deepen expertise
Strong skills in Excel or Google Sheets
Interest in learning GTM systems, forecasting, commissions, and revenue operations
Ability to manage multiple requests and deadlines in a fast-paced environment
Strong organizational, communication, and follow-through skills
A growth-oriented mindset — motivated to learn, improve, and take on increasing responsibility over time

Responsibilities

Support GTM operations: Execute on the day-to-day cadence, reporting, and workflows that support Sales, Finance, and Customer Field Engineering while learning how the full GTM engine operates.
Deal desk & deal support: Support reps and customer field engineering during late-stage deal cycles by preparing quotes, supporting pricing approvals, structuring non-standard terms, and ensuring operational and financial compliance.
Accounts receivable & billing support: Assist with AR workflows, invoice tracking, issue resolution, and coordination with Finance to ensure clean handoffs from deal close to cash collection.
Commission calculations & support: Calculate commissions, support commission reporting, and help ensure accurate, timely, and transparent payouts in partnership with Finance and RevOps leadership.
Operational reporting & analytics: Maintain Salesforce data integrity and build core reports and dashboards related to pipeline, bookings, deal activity, and forecasting.
Support forecasting processes: Assist with weekly forecast cycles, pipeline hygiene, and data preparation while learning forecasting frameworks and best practices.
GTM systems & tooling: Support the administration and day-to-day use of GTM systems (e.g., Salesforce and related tools), document workflows, and identify opportunities for automation and optimization.
Process improvement: Identify inefficiencies across deal desk, billing, commissions, and GTM workflows, and support improvements as the business scales.
Partner cross-functionally: Work closely with Sales, Finance, RevOps, and Customer Field Engineering to support revenue execution and ensure smooth operational handoffs.