Revenue Operations Analyst, Sales
About The Position
At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care. A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us? Job Description Summary: The Revenue Operations Analyst, Sales is the analytical backbone for the entire Sales organization, focusing on optimizing sales performance across New Logo acquisition, expansion (Upsell/Cross-sell), and retention activities. This role drives sales efficiency by analyzing pipeline health, modeling sales productivity, managing territory data, and providing critical analytical support for sales forecasting and planning.
Requirements
- Bachelor's Degree in Business, Finance, Data Science, or a related quantitative field.
- 5+ years of experience in Sales Analytics, Sales Operations, or Revenue Operations, with experience covering the full sales cycle (New Logo and Expansion).
- Strong functional knowledge of the entire B2B Sales process
- Advanced experience reporting and modeling sales data within Salesforce (or equivalent CRM).
- Strong proficiency with data visualization/BI tools (e.g., Tableau, Domo, Looker).
Responsibilities
- Sales Performance & Pipeline Analysis: Analyze the sales pipeline velocity, conversion rates, and stages to identify bottlenecks and optimize the health of the funnel.
- Sales Productivity & Capacity: Analyze RSM/AE productivity, territory performance, time-to-close, and support the creation of sales capacity and resource models for planning.
- Forecasting & Planning Support: Provide analytical support for weekly/monthly sales forecasting and annual planning cycles by building and maintaining forecast models and underlying data sets.
- Expansion & Retention Analysis: Analyze specific metrics for the installed base (Upsell/Cross-sell rates, NRR, churn signals) to support account management and Customer Success teams.
- CRM Data Integrity & Reporting: Act as the data steward for key sales fields within the CRM (Salesforce), ensuring data is clean, consistent, and structured to enable accurate reporting.
- Stakeholder Reporting & Dashboards: Build and maintain dashboards that provide real-time visibility into sales performance against goals for leadership and frontline managers.
- Data Storytelling & Communication: Proven ability to collect, synthesize, and translate complex data and quantitative analysis into clear, actionable insights and compelling presentations tailored effectively to executive, functional, and operational audiences.
Benefits
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs
- Company paid Life and Disability benefits
- Flexible Spending Account, and Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
- Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
