Revenue Operations Analyst

Aptean•Alpharetta, GA

About The Position

We’re looking for a Revenue Operations Analyst – GTM AI for our office in Alpharetta, GA. The position is fulltime. You’ll join an awesome team to support our growing customer base. This is a high-impact analyst role to help build & maintain a best-in-class revenue technology stack and use AI to disrupt current processes. Our Revenue Operations team sits at the center of our go-to-market motion, ensuring seamless integration between Sales, Customer Advocates, Customer Success and our many other Revenue stakeholder teams. We are looking for a passionate, driven, and curious individual to join our team and help shape the future strategy of Revenue Technology and AI-driven process optimization for our customer base. As a Revenue Operations Analyst specializing in GTM AI, you will play a key role in designing, implementing, and maintaining our revenue tech stack & processes. This role is ideal for someone who is eager to push the boundaries of how businesses leverage AI to improve sales efficiency, enhance marketing performance, and streamline revenue operations.

Requirements

2+ years of professional experience in a relevant RevOps role (System admin, Sales Ops, CS Ops, etc.)
Passion for Technology with a strong desire to push the boundaries of AI-driven business transformation
Experience with implementing or administering sales and customer success platforms.
Ability to articulate past experiences with technology implementation, process improvement, or AI-driven initiatives
Strong problem-solving and analytical skills, with a data-driven mindset
Excellent communication skills and the ability to work cross-functionally with technical and non-technical stakeholders
A self-starter attitude, with a willingness to take on challenges and learn new technologies

Responsibilities

Act as an owner and system administrator for one or several pieces of technology across our sales tech stack
Be our subject matter expert (SME) in key install base sales domains (Customer health scoring, expansion / cross-sell and renewals automation) and generally optimize processes around customer success and net revenue retention.
Work with peers to track new innovations, evaluate new vendors and integrate new purchases into our stack with minimal disruption and maximum effectiveness
Identify opportunities to leverage AI and workflow automation to improve customer success, cross-sell, renewal rates, net revenue retention and day-to-day activities for reps
Support end-users by providing training, gathering feedback, troubleshooting issues, and documenting best practices
Provide direct feedback, ideas, and suggestions to senior leadership and executives on improving our revenue stack and related processes
Work within a team of 5-10 peer technology specialists in the larger RevOps organization, reporting to the VP of Revenue Operations.

Benefits

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

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