Revenue Cycle Vendor Coordinator - Hybrid, Dallas

Integrative Emergency Services•Dallas, TX

7d•Hybrid

About The Position

Integrative Emergency Services, LLC (“IES”) is seeking a Revenue Cycle Vendor Coordinator. This non-exempt role will assist in all phases of the Revenue Cycle to ensure accurate, compliant, and timely billing; proper documentation; accurate and complete reimbursement; and high patient satisfaction. Will partner with RCM vendors who provide billing, coding, and AR services. Emphasis for the RCM Vendor Coordinator is overseeing front-end and mid-cycle RCM functions such as resolving any charting deficiencies, missing elements, or front-end transmission issues. Will frequently communicate with RCM teams, Clinicians, and administrative staff. Role requires intermediate excel skills to pull reports and identify issues and trends. Work will be based in a Hybrid format at the corporate office in North Dallas, TX, 75244. IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality health care.

Requirements

Strong customer service skills and communication skills; effectively handles written and verbal correspondence
Strong math and problem-solving skills
Strong typing and computer skills
Ability to perform responsibilities with limited supervision. Able to interact and work with other corporate departments, hospitals, and outside personnel
Detail orientated
Ability to manage multiple priorities
Ability to use discretion appropriately and maintain confidentiality
High levels of proficiency with MS Office applications
Ability to read, write and speak English proficiently
High School Diploma or GED
1 - 2 years(+) of Emergency or Inpatient coding, registration, financial counseling, or scheduling experience
General knowledge and experience in coding and billing collections for support RCM processes

Nice To Haves

Intermediate to Advanced Excel skills
Experience with multiple EMR systems (Electronic Medical Record)

Responsibilities

Work Missing and Suspended report on a daily basis.
Work items on report from older dates of service forward.
Reconcile missing or suspended list with required lag time for provider documentation.
Engage with clinical staff in order to obtain proper information for coding and billing of charts.
Collect critical care documentation of procedures, such as procedures performed in ICU/hospital. and obtain/pull charts, demographic, and insurance information for Floor Call billing.
Communicate with revenue cycle vendor as needed to appropriately move accounts out of suspended status.
Regularly review provider documentation for completeness and provide feedback and education as needed.
Obtain provider documentation and clinical records for billing vendor(s) allowing them to work on denials and appeals.
Ensure correct patient insurance and demographic information has been provided to billing teams.
Answer phone calls and handle inquiries.
Adhere to HIPAA and other compliance standards.
Adhere to all company policies and procedures
Perform other duties as assigned.