Revenue Cycle Coordinator

Complete HealthPell City, AL
5h$15 - $17

About The Position

The Revenue Cycle Coordinator will support and assist all aspects of revenue cycle management.

Requirements

  • High School Diploma or Equivalent
  • At least 2 years of healthcare experience preferred
  • Knowledge of medical terminology and billing practices.
  • Ability to work under pressure and meet deadlines.
  • Ability to prioritize and multi-task
  • Ability to problem solve and pay attention to detail
  • Possess strong communication skills, both written and verbal
  • Possess a professional attitude and teamwork mentality

Responsibilities

  • Assist front office staff with insurance eligibility & benefits, determine patient responsibility due, and patient account questions as needed
  • Answer billing phone calls and communicate with patients professionally regarding claims, payments, insurance inquiries, account updates, and any other billing matter.
  • Resolve claim denials, working claim holds, and researching issues with claim payment in a timely manner.
  • Maintain the collections process and collect patient balances in a timely manner.
  • Resolve unpostable records and research missing correspondence/EOBs
  • Assist with reviewing and processing refund requests, charge backs, returns, and NSF checks.
  • Submit electronic claims when necessary.
  • Collaborate with revenue cycle analyst to improve billing and collections processes
  • Responsible for ensuring patients are in the appropriate insurance package based on Value Base Care rosters.
  • Cross train in other aspects of the department as assigned
  • Other special projects or duties as assigned
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