Revenue Cycle Trainer

HEALTHSOURCE OF OHIO•Loveland, OH

21h

About The Position

The Revenue Cycle Trainer position is part of Centerprise’ s drive to improve the onboarding and quality of the revenue cycle staff. This position will enhance the employees' EPM/EHR/EDR skills, performance, productivity, and quality of work. This position will assist with the workflows of the Revenue Cycle, and comprehensive, consistent training programs to all staff, including, but not limited to, new hire training, refresher training for existing employees to include, implementing a schedule for annual and periodic training for the Revenue Cycle staff.

Requirements

5+ years’ experience in healthcare field – FQHC preferred, Non FQHC considered; all functional areas of revenue cycle, including registration, billing, charge capture, AR management, sis, information systems, State and Federal billing regulations.
Excellent written and oral communication skills
Bachelor’s Degree or 3-5 years equivalent leadership experience
Excellent customer service skills
Well-versed with all federal, state and HIPAA privacy regulations with knowledge of CPT and ICD-10 coding protocols and procedures
Ability to address confidential information in a professional manner
Ability to effectively influence change
Forge effective working relationships with other members of leadership team and key HealthSource and Centerprise executives.
Proficient with Microsoft Office Suite

Nice To Haves

Experience with various Electronic Medical Records and Practice Training or Educational skills would be beneficial.

Responsibilities

Develop comprehensive and consistent revenue cycle training and evaluation process for all billing staff to ensure continuous improvement and evolving training programs and conduct effective induction and orientation sessions.
Continuous evaluation of the effectiveness of the training programs.
Serve as primary point of contact for all issues and requests related to revenue cycle training.
Facilitation of training classes.
Design and prepare educational aids and materials.
Conduct new employee onboarding and training.
Work closely with IT to ensure that all computers and system accesses are set up and ready to be utilized for new hires.
Conduct routine Quality Reviews of all team members.
Conduct needs assessments based on Quality Reviews and identifies skills or knowledge gaps that need to be addressed.
Assist in development of Centerprise RCM policies and procedures.
Manage and maintain policy and procedures for organization, including ongoing annual review of policies and procedures and making changes as necessary.
Maintains and fosters excellent client relationships.
Work closely with Data Analyst to ensure the accuracy of data elements needed for reporting. Assist in the reporting process of weekly and monthly reports.
Assist in development of presentation, educational and client deliverable materials.
Identify and develop new ideas or emerging opportunities that may benefit our clients.
Other duties as assigned