Revenue Cycle Strategy Manager
About The Position
The Patient Access Revenue Cycle Strategy Manager is responsible for developing, executing and ensuring the long-term success of revenue cycle initiatives related to patient registration, admitting, and financial clearance. The strategy manager collaborates with key stakeholders throughout Lurie Children’s to drive operational and strategic change and is accountable for leading a portfolio of projects designed to optimize the financial health of the revenue cycle. The strategy manager has broad knowledge of revenue cycle functions and industry best practices. They have an insatiable desire for improvement and perform executive level financial and operational analyses to prioritize and drive improvement initiatives. The strategy manager oversees the entire project life cycle and ensures stakeholders remain committed, benefits are realized, and processes are maintained after implementation. This position can be Hybrid or Remote
Requirements
- Bachelor’s degree required, master’s degree in a business or finance related field preferred.
- Five+ years operations experience in an Epic revenue cycle environment; certification in Epic Prelude, Cadence, and Referrals & Authorizations or experience as an Epic revenue cycle builder preferred.
- Experience in project management and system implementation; managing healthcare IT projects preferred.
- Excellent verbal and written communication, conflict and problem resolution skills.
- Excellent strategic, analytical and process/systems thinking skills.
- Demonstrated expertise with Teams, Excel, Visio, PowerPoint, Project and other Microsoft Office products.
- Excellent interpersonal skills, including ability to understand and articulate the needs of stakeholders and assist them in making the decisions necessary to accomplish their objectives.
- Demonstrated ability in earning and maintaining creditability with leaders across the organization.
- Ability to respectfully and collaboratively challenge team members to perform within designated timelines.
Responsibilities
- Ensures strategic direction of revenue cycle initiatives that are aligned with goals and plans deployment of solutions in a way that benefits the organization.
- Implements a portfolio of data-driven, complex revenue cycle initiatives.
- Identifies and recommends opportunities for significant revenue and/or process improvement to revenue cycle and departmental leadership.
- Develops strong relationships throughout the organization to understand needs, maximize satisfaction and identify opportunities for continual improvement.
- Develops and delivers presentations on revenue cycle initiatives to stakeholders throughout the organization from executive leadership to front-line staff.
- Performs financial and operational data analysis in support of revenue cycle objectives.
- Serves as a revenue cycle methodology expert, researching trends, recommending best practices and optimizing workflows.
- Actively participates in revenue cycle strategic planning as directed by the Director, Revenue Cycle Innovation.
- Ensures sustained outcomes by analyzing initiatives at regular intervals to confirm alignment with defined benefits.
- Works effectively with all staff, including providers, senior executives, operational leadership and front-line staff.
- Collaborates closely with information management and operational process owners to develop and refine project plans to effectively achieve the desired outcomes including budgetary needs.
- Maintains accurate project plans to ensure timely completion of hospital billing initiatives.
- Demonstrates superior conflict management skills reinforcing a team-focused culture and ensuring barriers are identified and resolved before they impact strategic objectives.
- Follows established revenue cycle processes and protocols for effective program oversight.
- Fosters teamwork and camaraderie within revenue cycle and with departments across the organization.
- Other job functions as assigned.
Benefits
- Medical, dental and vision insurance
- Employer paid group term life and disability
- Employer contribution toward Health Savings Account
- Flexible Spending Accounts
- Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
- 403(b) with a 5% employer match
- Various voluntary benefits:
- Supplemental Life, AD&D and Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- Tuition assistance
- Student loan servicing and support
- Adoption benefits
- Backup Childcare and Eldercare
- Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
- Discount on services at Lurie Children’s facilities
- Discount purchasing program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
