Revenue Cycle Manager

GT Independence Careers•Sturgis, MI

About The Position

Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry. GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2025! We also received the "Great Place Place To Work" Certification for 2025-2026! POSITION SUMMARY The Revenue Cycle Manager owns end to end revenue performance for an assigned region, with full accountability from enrollment through payment. This role leads Claims Leaders and is responsible for improving reimbursement outcomes, reducing denial exposure, accelerating cash realization, and strengthening revenue governance across states. The position supports margin expansion, forecast reliability, and scalable growth. GT Independence is a national organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants. Our revenue cycle team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do. We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally. __________________________________________________________________________________ What Culture & Belonging Means at GT: Bring Your Authentic Self To Work GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Requirements

7 or more years of progressive revenue cycle leadership experience
Demonstrated success improving AR performance and managing denial reduction strategies
Experience leading multi-level teams in a complex, multi state environment
Strong financial acumen and forecasting capability

Nice To Haves

Experience in government funded or regulated reimbursement environments
Experience scaling revenue operations in high growth organizations
Proficiency with business intelligence and reporting tools such as Power BI

Responsibilities

Revenue Ownership and Performance: Own regional revenue results, including reimbursement optimization and cash acceleration
Drive improvement in first pass resolution, denial reduction, and authorization to payment cycle time
Lead AR strategy with emphasis on reducing aged receivables and preventing revenue leakage
Ensure compliance with state contract revenue requirements
Payer Strategy and Escalation: Lead structured payer escalation processes and recurring performance reviews
Identify denial trends and systemic reimbursement risks
Coordinate cross functional resolution strategies to remove barriers to payment
Forecasting and Governance: Develop and manage regional revenue forecasts aligned to operational drivers
Improve forecast accuracy through disciplined monitoring and variance analysis
Establish standardized revenue governance and reporting practices across regions
Partner with Finance to support margin expansion initiatives
Cross Functional Integration: Integrate Enrollment, Authorizations, Billing, Claims, and AR into a cohesive revenue workflow
Eliminate process breakdowns that delay reimbursement
Lead recurring revenue performance reviews and drive corrective action planning
Develop and maintain a standardized revenue cycle playbook
Leadership and Team Development: Lead and develop Claims Leaders with clear performance expectations and accountability
Oversee claims production through leadership of Claims Leaders while maintaining outcome ownership at the regional level
Promote operational discipline, continuous improvement, and standardized practices
Support structured training and capability development within the claims function