Revenue Cycle Management Manager

Community Care Network Of Va

2d•Remote

About The Position

At Cenevia, we eliminate operational burdens so our healthcare delivery champions can focus on providing high-quality and cost-effective health outcomes. Since 1996, Cenevia has been a trusted support system, training partner and business process expert for health providers, including Federally Qualified Health Centers (FQHC), private practices, hospitals, managed care organizations, and provider networks. Cenevia provides integrated, network-based services and programs to healthcare clients to help them run their businesses better so that they can focus on patient care. This includes the centralized practice management system, help desk, and support infrastructure that Cenevia established in 1999. The Cenevia staff includes experienced health care professionals from the following areas: Quality Improvement Health Information Technology Revenue Cycle Management Health Plan Contracting Credentialing and Enrollment (NCQA-certified) Summary/Objective: The Revenue Cycle Manager is responsible for all duties listed below. The position requires coordination with clients, executive staff and RCM staff for the revenue cycle management performance reporting.

Requirements

Applicant must have a minimum of five years of experience in insurance reimbursement, account collections, coding, and medical terminology.
Candidate should be advanced in using eClinlicalworks products
Must have excellent customer service skills.
High school diploma or equivalent required.
Previous managerial experience necessary

Nice To Haves

CPC certification and/or CPB certification preferred

Responsibilities

LEAD AND SUPERVISE REVENUE CYCLE STAFF
Provide day‑to‑day leadership, coaching, and performance oversight for billing, coding, collections, and reimbursement teams.
Ensure staff adhere to organizational policies, regulatory requirements, and best practices across the full revenue cycle.
Monitor and Report Staff Productivity
Develop, track, and analyze productivity metrics for all revenue cycle functions.
Prepare regular performance dashboards and present findings AND SUGGESTIONS for improvement to the Director of Revenue Cycle Management and the CEO. Course correct as necessary with staff between reporting intervals.
Optimize Revenue Cycle Processes
Identify workflow gaps, bottlenecks, and opportunities for improvement across charge capture, claims submission, payment posting, and denial management.
Implement process enhancements that improve accuracy, reduce days in A/R, and strengthen cash flow.
Ensure Compliance and Quality Standards
Oversee adherence to payer guidelines, coding standards, and internal quality benchmarks.
Conduct routine audits and provide corrective action plans to maintain accuracy and compliance.
Collaborate with Executive Leadership
Serve as a key liaison between revenue cycle operations and executive leadership.
Provide strategic insights, trend analysis, and recommendations that support organizational financial goals