Manager, Revenue Cycle Management

Cochlear•Lone Tree, CO

3d•$105,000 - $120,000

About The Position

Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care. Manager, Revenue Cycle Management Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care. Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! This is a fantastic opportunity to join the team at the global leader in implantable hearing devices! About the role The Manager, Revenue Cycle Management provides end-to-end leadership across revenue cycle, with accountability for financial performance, operational scalability, and revenue integrity across the order-to-cash continuum. This role owns functional strategy execution across billing, collections, denial prevention, and payer reimbursement performance. The Manager translates enterprise financial objectives into operational frameworks that drive cash acceleration, reduce revenue leakage, and optimize payer and patient payment outcomes. Operating as a tenured operational leader, this role oversees multiple functional areas and frontline leadership layers while driving cross-enterprise initiatives that directly influence net revenue realization, AR performance, and compliance risk.

Requirements

Bachelor’s Degree or equivalent experience
6+ years revenue cycle leadership experience (insurance AR, collections, denials, prior authorization, benefit verification)
3+ years managing front line teams, or leaders
Expertise across the full order-to-cash lifecycle
Demonstrated success leading performance improvement initiatives
Experience overseeing system implementations and/or leading vendor partnerships a plus
Strong financial acumen and executive communication skills
Advanced knowledge of Medicare, Medicaid, and commercial payer frameworks
Proven ability to lead in complex, matrixed environments

Responsibilities

Enterprise Leadership & Functional Ownership Own operational performance across billing and collections functions Set departmental strategy execution aligned to enterprise revenue and cash targets Establish operating models that support scalability, automation, and growth Drive accountability for reimbursement, AR aging, and cash collections Lead organizational readiness for growth, acquisitions, or market expansion
Financial Performance & Revenue Integrity Own KPIs tied to financial outcomes, including: Net collections rate Days Sales Outstanding (DSO) Denial rate and overturn rate Cash collections Revenue leakage mitigation Partner with Finance on forecasting, cash projections, and AR risk modeling Lead initiatives that strengthen reimbursement and margin performance Identify payer trends impacting revenue and design mitigation strategies
Denials & Payer Strategy Leadership Oversee enterprise denial prevention and recovery strategy Partner with Payor Strategy on contract performance and payor issue resolution Drive root-cause remediation tied to documentation, coding, and authorization Lead payer escalation pathways and dispute resolution
Systems, Automation & Transformation Own revenue cycle technology roadmap in partnership with IT and Reimbursement Systems Lead operational system implementations and performance optimization Champion workflow creation, EDI performance, and AI-driven reimbursement tools Ensure systems support scalability, compliance, and reporting integrity
Vendor & Outsource Strategy Own vendor operating model and performance governance Establish productivity benchmarks, QA frameworks, and financial ROI metrics Lead contract optimization and strategic planning Conduct executive business reviews with outsourcing partners
Organizational Leadership & Talent Strategy Lead Associate Manager, Payor Strategy Analyst, Supervisors, and frontline teams Design organizational structure (including outsourcers) aligned to volume and growth projections Drive leadership development Foster a performance culture grounded in accountability and engagement
Cross-Functional Executive Collaboration Serve as the revenue cycle operational voice across initiatives. Key partnerships include: Finance – Partner on cash forecasting, AR risk modeling, revenue reporting, and reimbursement performance analysis. Align operational strategies to financial targets. Payor Relations – Partner strategically on provider enrollment, payer contracting, and re-validation to ensure billing readiness. Oversee alignment between payor reimbursement and revenue cycle operations to mitigate revenue risk and prevent reimbursement disruption. Compliance & Quality – Ensure revenue cycle operational readiness for audits, regulatory reviews, and accreditation requirements. Partner on risk mitigation and policy adherence frameworks. Recipient Services & Sales – Partner strategically to align reimbursement operations with growth initiatives. Provide leadership guidance on billing realities and identify systemic barriers to access, authorization approval, and claim success.
Compliance & Regulatory Oversight Ensure adherence to CMS, HIPAA, ACHC, and payer regulations Oversee audit readiness and accreditation requirements Mitigate financial and regulatory risk Translate policy changes into operational frameworks
Manager of people managers: Actively promote the quality management system and ensure that all staff are trained, so that everyone delivers the highest quality products and service. Build capability of people managers and their teams to attract, develop and retain the best team and top talent, to deliver Cochlear’s current and future business objectives by ensuring people understand and are held accountable for the Cochlear leadership standards (see Compass/HR/Leadership) Demonstrate WH&S leadership and due diligence through active promotion of Health and Safety standards and procedures and ensure that people are suitably trained to perform jobs effectively and safely.