Returns Operations Coordinator

Vuori, Inc•San Diego, CA

6h•$20 - $24•Onsite

About The Position

We are seeking a Returns Operations Coordinator who is willing to go above and beyond to support the team and adapt to the needs of the site. This role requires a willingness to learn and take on new responsibilities as operational demands evolve. We are looking for a team-oriented leader who is willing to support multiple roles based on operational needs, set an example through hands-on involvement, and help ensure the success of the entire team.

Requirements

2+ years of experience with site operations and processes
Demonstrated effective time management skills, with the ability to prioritize tasks in a fast-paced environment
Experience working with data analytics to track performance, identify trends
Proficient in Microsoft Word and Excel, including data entry, reporting, and basic analysis
Strong attention to detail and accuracy when handling operational data and documentation
Ability to work independently while collaborating effectively with cross-functional teams

Responsibilities

Coordinate front-end operations to ensure accuracy and compliance with site standards
Record daily unit activity and maintain accurate operational documentation
Track and document quality classifications for processed packages (Q1, Q2, and Q4)
Provide processing hours in relation to volume and quality metrics to identify efficiency trends
Provide hands-on support on the floor by stepping into operational roles as needed
Collaborate with leadership and associates to support daily workflow and operational needs
Other duties as assigned