RETURN RESOLUTION SPECIALIST - 73001724

State of Florida•Tallahassee, FL

2d•$43,200

About The Position

The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is a Return Resolution Specialist - Revenue Specialist III position in the General Tax Administration Program, Return Reconciliation Process, Taxpayer Account Management Section. The incumbent corresponds with Department personnel and external customers to obtain information to resolve discrepancies on tax returns, initiates corrections to accounting records, corrects discrepancies identified during account analysis, and logically applies tax knowledge.

Requirements

Currently employed with the Florida Department of Revenue.
One year of experience performing tasks associated with researching, reviewing, and correcting returns, and making corrections within account balance with the Florida Department of Revenue.

Nice To Haves

Experience utilizing state and federal laws to research and resolve tax questions and issues on tax returns for one of the three major taxes: sales and use, reemployment, and corporate income tax.

Responsibilities

corresponds with Department personnel and external customers to obtain information to resolve discrepancies on tax returns
initiates corrections to accounting records
corrects discrepancies identified during account analysis
logically applies tax knowledge