RETURN RESOLUTION SPECIALIST - 73001748

State of Florida•Tallahassee, FL

About The Position

The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is a Return Resolution Specialist - Revenue Specialist II position in the General Tax Administration Program, Return Reconciliation Process, Sales and Miscellaneous Tax Unit. The incumbent reviews and ensures the information filed on tax returns conforms to the instructions, rules, and statutes that govern the individual taxes, and issues the correctly computed bill for failure of the taxpayer to do so. The incumbent also verifies the correct payments are applied to the accounts and returns.

Requirements

Administrative, secretarial, clerical, or financial experience.
Customer service experience.

Nice To Haves

prior sales tax
corporate income tax
reemployment tax

Responsibilities

reviews and ensures the information filed on tax returns conforms to the instructions, rules, and statutes that govern the individual taxes
issues the correctly computed bill for failure of the taxpayer to do so
verifies the correct payments are applied to the accounts and returns