Retreat Director

Massage Heights - Des Moines/Ames•Ankeny, IA

63d•$50,000 - $100,000•Onsite

About The Position

Retreat Director: Lead a High-Performance Culture of Clinical Wellness Are you a seasoned retail leader who thrives on building world-class teams and driving operational excellence? At Massage Heights, our purpose is to Elevate the Lives of the People we Touch. We aren’t just looking for a manager; we are seeking a visionary business leader to take full ownership of our Ankeny Retreat. Led by a local owner who is a Doctor of Physical Therapy, this role offers a unique opportunity to bridge the gap between high-end retail management and a sophisticated clinical environment. If you view obstacles as opportunities and have a proven track record of turning goals into results, this is your next career milestone. The Leadership Experience Total Business Ownership: You are the CEO of your Retreat. From P&L management to local marketing, you have the autonomy to drive revenue and profitability within a clinically-backed framework. Elite Talent Development: Recruit, mentor, and retain top-tier talent. You will lead a team of professionals—including dually-led clinical staff—to provide supreme guest service. Strategic Growth & Partnerships: Develop local business partnerships and execute community events to grow the brand’s footprint in Ankeny and beyond. A "Culture of Care": Lead an environment where team members feel valued, accepted, and inspired, backed by our core values: Loyal, Authentic, Passionate, and Diligent. Why This is the Best Place to Lead Exceptional Support: Work alongside a local owner who provides the clinical resources and professional tools needed to make this the premier workplace for your team. Competitive Compensation: A salary range of $50,000 – $100,000 with significant performance-driven bonus opportunities. Comprehensive Benefits: Includes 401(k) matching, dental, health, and vision insurance, and paid time off. Professional Development: Access to the Massage Heights Family Fund and comprehensive leadership training to keep your skills sharp. What You Bring to the Table We are seeking a Self-Starter with a "business owner" mentality: Experience: 3-5 years of management in a membership-based retail or service environment. Operational Grit: Strong working knowledge of P&L, labor laws, and inventory management. Coaching DNA: A passion for "in-the-moment" coaching on the floor and developing positive relationships with a diverse team. Tech Savvy: Ability to navigate a fully digital work environment and standard business software. The Details Commitment: Full-time, with the flexibility to work varied hours (weekends/evenings) to support your team when they need you most. Location: Join our locally owned team in Ankeny, IA. Ready to lead a culture where wellness meets world-class performance?

Requirements

3-5 years of management in a membership-based retail or service environment.
Strong working knowledge of P&L, labor laws, and inventory management.
A passion for "in-the-moment" coaching on the floor and developing positive relationships with a diverse team.
Ability to navigate a fully digital work environment and standard business software.
Full-time, with the flexibility to work varied hours (weekends/evenings) to support your team when they need you most.

Responsibilities

Total Business Ownership: You are the CEO of your Retreat. From P&L management to local marketing, you have the autonomy to drive revenue and profitability within a clinically-backed framework.
Elite Talent Development: Recruit, mentor, and retain top-tier talent. You will lead a team of professionals—including dually-led clinical staff—to provide supreme guest service.
Strategic Growth & Partnerships: Develop local business partnerships and execute community events to grow the brand’s footprint in Ankeny and beyond.
Lead an environment where team members feel valued, accepted, and inspired, backed by our core values: Loyal, Authentic, Passionate, and Diligent.