Retail Team Member II - FT - Hilton Head
About The Position
• Understand English; comprehend instructions provided in verbal and written form. • Read and comprehend Retail Production and Training manuals; follow process instructions effectively and efficiently. • Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or adaptable as work requirements change. • Be a self-starter; work efficiently with minimal supervision after work instructions are provided. • Thrive in a dynamic, fast-moving environment. • Work effectively in a team-based environment; Interact professionally with customers and a highly diverse employee base on a regular and routine basis. • Work a flexible schedule, including weekends, and have reliable transportation to and from work. Must have: • Basic computer skills including use of various retail related systems, understanding of basic programs (Microsoft Word), etc. • Excellent customer service skills. • Multi-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and cultures. Qualifications Delivers ACE (Amazing Customer Experience) to all internal and external customers. • Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values. • Embraces an expectation of learning and growth. Enthusiastically participates in training and development. • Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included. • Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort) • Sorts, prices, and stocks hardline donations for sale according to established expectations. • Sorts, tags, and stocks softline donations for sale according to established expectations. • Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact. • Accurately records donations, production of merchandise and specified tasks. • Meets established production goals corresponding to role in retail location. • Maintains clean work environment. • Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through evaluation. • Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department. • Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards. • Maintains safety standards in the store and reports any exceptions to store management. • Performs other job-related duties as assigned by a member of store management.
Requirements
- Understand English; comprehend instructions provided in verbal and written form.
- Read and comprehend Retail Production and Training manuals; follow process instructions effectively and efficiently.
- Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or adaptable as work requirements change.
- Be a self-starter; work efficiently with minimal supervision after work instructions are provided.
- Thrive in a dynamic, fast-moving environment.
- Work effectively in a team-based environment; Interact professionally with customers and a highly diverse employee base on a regular and routine basis.
- Work a flexible schedule, including weekends, and have reliable transportation to and from work.
- Basic computer skills including use of various retail related systems, understanding of basic programs (Microsoft Word), etc.
- Excellent customer service skills.
- Multi-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and cultures.
Responsibilities
- Delivers ACE (Amazing Customer Experience) to all internal and external customers.
- Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
- Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
- Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
- Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)
- Sorts, prices, and stocks hardline donations for sale according to established expectations.
- Sorts, tags, and stocks softline donations for sale according to established expectations.
- Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact.
- Accurately records donations, production of merchandise and specified tasks.
- Meets established production goals corresponding to role in retail location.
- Maintains clean work environment.
- Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through evaluation.
- Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.
- Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.
- Maintains safety standards in the store and reports any exceptions to store management.
- Performs other job-related duties as assigned by a member of store management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
