T-Mobile - Retail Store Manager - Duluth, MN

United Wireless•Duluth, MN

23d

About The Position

As a Retail Store Manager, you lead by example, inspire your team to go all in, and empower them to excel in connecting customers to their world. You are responsible for overseeing all aspects of store operations, including hiring, scheduling, training, marketing, asset protection, and team leadership. With a strong understanding of the retail environment, you ensure the store runs smoothly and efficiently while delivering exceptional customer experience. In this role, you serve as the primary point of contact for all store employees, fostering a motivated and high-performing team. Your leadership is key to driving success and achieving store goals. As a key leader, you drive team performance, customer satisfaction, and store success. You provide feedback to employees, assist with customer concerns, and ensure a positive experience aligned with our brand. You oversee staffing, scheduling, marketing, and loss prevention while supporting operational excellence through sales and inventory management. You hire passionate individuals, mentor your team, and stay current on products and leadership practices. By creating an inclusive environment, focusing on performance management, and recognizing achievements, you ensure the store meets success metrics-all while upholding United Wireless policies and procedures.

Requirements

Applicants must be at least 18 years old
Authorized to work in the United States
Have a high school diploma, GED, or equivalent
Reliable transportation
Flexible schedule
1-3 years of experience in retail sales and sales management, including leadership roles within a retail environment
Ability to stand for long periods
Ability to perform physical tasks as needed