Retail Shift Lead

Gateway Attractions • East Rutherford, NJ

1d • $19

About The Position

Our Retail Shift Leads are master builders of the guest experience. You’ll help keep everything running smoothly — from supporting Retail Hosts to ensuring our retail and café areas are bright, organized, and fully stocked. On designated days, you’ll step into a supervisor-on-duty style role, helping guide daily operations and keeping both guests and team members smiling. If you’re dependable, punctual, and ready to jump in wherever needed, you’ll fit right into our brick-tastic team.

Requirements

• Always on time and reliable — your team can count on you
• Known for your strong work ethic and positive attitude
• Friendly, approachable, and guest-obsessed
• Eager to learn, grow, and take initiative
• Comfortable in a lively, fast-moving environment
• A natural team player who communicates well

Responsibilities

• Help lead daily retail & café operations for a seamless guest experience
• Support, motivate, and guide Retail Hosts on the floor
• Keep retail spaces clean, organized, and fully stocked
• Deliver friendly, engaging, LEGO-worthy guest service
• Step into Supervisor-on-Duty responsibilities on assigned days
• Assist with restocking, merchandising, and inventory tasks
• Promote teamwork and open communication across the team
• Confidently assist guests with questions or needs
• Uphold all health, safety, and operational standards
• Jump in to support the attraction wherever needed

Benefits

• Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
• Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
• Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
• Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
• 401(k) Savings Plan: Build your future with our company-matched retirement program.
• Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
• Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed