Retail Shift Lead

Pressed • Folsom, CA

9d

About The Position

The Shift Lead is an ambassador for our mission to empower guests’ wellness journeys. They provide a best-in-class guest experience through sharing superior knowledge of our products and their passion for wellness. In addition to providing impeccable service, they are responsible for guest-centric selling, completing orders, processing transactions, and carrying out the daily procedures of their retail store location.

Responsibilities

• Be a brand ambassador by sharing enthusiasm for and extensive knowledge about Pressed products.
• Provide an impeccable guest experience through guest-centric selling and teamwork.
• Foster a guest-focused selling culture by modeling the sales & service experience.
• Support onboarding of new employees and continued training of the selling team.
• Support community engagement and local store marketing partnerships to increase brand visibility.
• Support order and inventory processes where applicable.
• Freeze stores: Cut, prepare, and serve products.
• Clean equipment and follow proper food handling procedures.
• Enroll all guests in our Loyalty Program.
• Active & engaged product sampling throughout all day parts.
• Share guest feedback with the store manager regarding product requests, concerns, and suggestions.
• Perform opening and closing duties, including executing bank deposits, receiving shipments, and interpreting/disseminating company directives when assigned as manager on duty.
• Maintain store appearance and cleanliness standards.
• Lead by example and follow company policy; promote a safe & respectful work environment for all members.
• Utilize POS and related computer systems to ensure efficiency.
• Maintain sales floor coverage and follow posted schedules.
• Other job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed