UNIQLO Retail Sales Associate (Full-Time and Part-Time)

Uniqlo•Silver Spring, MD

11d•$18

About The Position

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Requirements

High School Diploma or GED
Ability to effectively communicate and follow instructions
Ability to work a flexible schedule that meets the business needs, including evenings and weekends
Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Responsibilities

Meet and exceed sales goals
Maintain brand and operational standards (visual, cleanliness, etc.)
Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed
Act as cashier when required by following cashier protocol
Process shipment and ensure all merchandise is represented on the floor in full size run
Assist management to identify and resolve issues in the store
Provide product and brand knowledge to customers
Follow all company policy and procedures & notify management of any infractions
Assist with special projects as assigned by management

Benefits

Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
Flexible spending and commuter benefits accounts
15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date
8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
401K (with employer matching)
Plum Benefits
Gym Discounts
30% Employee Merchandise Discount
Commuter benefits accounts
Sick and safe leave as prescribed by law