Full-Time Uniqlo Retail Associate - SOHO

Uniqlo•New York, NY

1d•$19

About The Position

Position Overview: The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Requirements

High School Diploma or GED
Strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to work a flexible schedule that meets the business needs, including weeknight evenings and weekends.
Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Average 32 or more hours per week based on business seasonality (Peak season: September - December). Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered). Of the three (3) restrictions permitted at least one (1) restriction must be time-based (e.g., “not available before 3:00 p.m.”)
Full-time employees are permitted only two (2) days off per week.
All full-time employees must be available for a minimum of a 5-day workweek.

Responsibilities

Meet and exceed sales goals
Maintain brand and operational standards (visual, cleanliness, etc.)
Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed
Act as cashier when required by following cashier protocol
Process shipment and ensure all merchandise is represented on the floor in full size run
Assist management to identify and resolve issues in the store
Provide product and brand knowledge to customers
Follow all company policy and procedures & notify management of any infractions
Assist with special projects as assigned by management