UNIQLO Retail Sales Associate (Seasonal)

Uniqlo • Emeryville, CA

10h • $20

About The Position

Reporting to the Store Manager, the Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Requirements

• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
• Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
• High School Diploma or G.E.D., or 6 months retail or related experience

Responsibilities

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size runs
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Benefits

• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% -you contribute
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Employee Referral Program
• Employee Assistance Program
• Commuter benefits
• … and more !

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees