Retail Sales Associate / Design Associate (Home Furnishings)

Room & Board•Oak Brook, IL

1d•Onsite

About The Position

Are you driven by the desire to serve customers and passionate about the art of selling? Do you excel in a dynamic retail environment, utilizing your inherent curiosity and intuition to assist customers in finding tailored solutions that transform their homes into spaces they love? If so, discover a career designed to be different! At Room & Board, our part-time Design/Retail Sales Associate role (3 days a week, 8-hour shifts including weekends) offers an amazing way to balance your current life’s work with a fulfilling part-time career. Offering you generous benefits, including health benefits, three weeks of paid vacation, 401(k), profit sharing, and more. You'll join a team of talented and professional colleagues while being surrounded by beautiful home furnishings that showcase American craftsmanship. As a valued member of our collaborative design team, you will leverage technology, tools, and resources innovatively, creating a rich and engaging experience to help customers craft homes and spaces they love. Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship.

Requirements

Motivation to serve the customer with an individualized and consultative approach.
Ability to understand customer needs while maintaining professionalism and respect in interactions.
Confidence as a team player, with self-awareness.
Ability to build successful relationships with an open-mind and open-heart.
Focus on providing the right solution in a collaborative, non-commissioned selling environment.
Confidence in navigating and leveraging technology/tools such as the iPad, floor planning software, and POS system.
Energy for high-paced customer traffic and a range of interactions throughout your shift.
Physical and mental stamina to navigate both the busy pace of customer interactions and the productivity of your downtime.
Lifelong learner mindset, continuously seeking opportunities to build knowledge and hone your craft.
2+ years of experience working in a customer-centric, fashion/design savvy retail environment.
Passion for design and engaging with customers on the showroom floor.
Exceptional communication skills.
Demonstrated confidence.
Attention to detail.
Prioritization and organization skills.
High level of comfort navigating technology and virtual resources.
Ability to provide proof of identity and legal work authorization upon hire.

Responsibilities

Serve customers with an individualized and consultative approach, understanding their needs.
Assist customers in finding tailored solutions that transform their homes.
Guide customers through the creative design process in a collaborative, non-commissioned selling environment.
Leverage technology, tools, and resources innovatively to create a rich and engaging customer experience.
Navigate and utilize tools such as the iPad, floor planning software, and POS system.
Maintain professionalism and respect in customer interactions.
Build successful relationships with colleagues and customers.
Handle high-paced customer traffic and a range of interactions.
Continuously seek opportunities to build knowledge and hone your craft.