Home Furnishings Associate

BROAD RIVER RETAIL • Charlotte, NC

1d • Onsite

About The Position

Broad River Retail, an organization focused on 'Furnishing Life’s Best Memories,' refers to its employees as 'Memory Makers.' The company prides itself on training and developing its teams to provide a premier customer experience, which has led to its growth as the largest and fastest-growing Ashley licensee in the U.S. and recognition on the Top Places to Work list. The Home Furnishing Associate role reports to the General Manager and is part of the Retail Performance team. This customer-facing retail sales position involves guiding customers in creating personalized living spaces and finding suitable sleep systems. The company seeks motivated, results-driven sales professionals who thrive in a fast-paced environment and are excited by uncapped earning potential. The role is ideal for individuals who enjoy building relationships, closing sales, and making a significant impact on people’s lives and homes.

Requirements

• Experience in high-customer-expectation environments such as sales, hospitality, or retail.
• Entrepreneurial mindset with a strong sense of teamwork.
• Coachable, self-motivated, and eager to continuously learn and grow.
• High-energy, people-focused individual who goes above and beyond to exceed customer expectations.
• Professional, positive, resilient, and goal-driven with a strong work ethic.
• Detail-oriented with excellent follow-up and follow-through skills.
• Strong time-management abilities and thrives in a fast-paced retail sales setting.
• Excellent interpersonal and communication skills—both verbal and written.
• Comfortable with technology, including basic computer skills and proficiency with iPads or tablets.
• Developed problem-solving skills and the ability to focus attention on details.
• Ability to build and maintain trusted partnerships with business stakeholders and leadership.
• Willingness to work a flexible schedule, including nights and weekends.

Responsibilities

• Greeting guests upon their arrival in our retail showroom, learning their motivation for their visit, and developing a lasting customer relationship.
• Presenting and discussing various home furnishing product options based upon your discovery of your prospective clients, including lifestyle, needs, and goals, during the sales consultation.
• Utilizing sales and upselling techniques.
• Marketing new sales, special events, and financing options.
• Assisting customers in financing, purchasing, delivery, and achieving ultimate satisfaction.
• Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development.

Benefits

• 100% commission-based role with uncapped earning potential.
• Most of our sales professionals earn $70,000-$100,000, with top performers exceeding that range.
• Medical, dental, vision, and life insurance options
• Paid time off and 401K matching contribution
• Employee discount (40%) at BRR locations
• Internal Opportunities for career growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed