Retail Sales Associate / Customer Service

Elements MassageTown of Clifton Park, NY
Onsite

About The Position

Elements Massage Clifton Park is seeking a Wellness Professional who is passionate about the wellness industry and thrives in a fast-paced, sales-driven environment. The studio leads in skincare and massage excellence, and its Wellness Consultants are crucial to this success. This role is not merely a receptionist position but a Sales and Service Professional capable of warmly welcoming clients and confidently closing membership sales.

Requirements

  • 2+ years of retail or service-industry sales experience
  • Value focus, consistency, and accountability, maintaining a friendly yet professional demeanor at all times.
  • Comfortable navigating scheduling systems
  • Dependable professional who understands that the studio’s success starts at the front desk.

Nice To Haves

  • membership-based sales experience is a huge plus
  • MindBody experience is a plus

Responsibilities

  • Welcome every client with a polished, professional presence that sets the tone for their entire visit.
  • Confidently educate clients on the Elements Wellness Program, helping them understand the value of a consistent routine.
  • Meet and exceed sales goals for memberships, enhancements, and retail products.
  • Manage complex scheduling, process payments accurately, and maintain a pristine, calming studio environment.
  • Act as the vital link between our clients and our elite team of Massage Therapists and Estheticians.

Benefits

  • Competitive Pay: $16–$18/hour (based on experience and availability).
  • Monthly Performance Bonuses—your earning potential grows as you hit your membership and enhancement goals.
  • Paid Sick Time provided so you can prioritize your health.
  • Comprehensive Health and Dental insurance
  • 401(k) Retirement Savings Plan with up to 4% employer match.
  • Aflac Supplemental Insurance available.
  • A complimentary monthly massage or facial
  • Deep discounts on professional retail products.
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