Retail Sales Associate / Customer Service

Elements Massage • Town of Clifton Park, NY

1d • Onsite

About The Position

Elements Massage Clifton Park is seeking a Wellness Professional who is passionate about the wellness industry and thrives in a fast-paced, sales-driven environment. The studio leads in skincare and massage excellence, and its Wellness Consultants are crucial to this success. This role is not merely a receptionist position but a Sales and Service Professional capable of warmly welcoming clients and confidently closing membership sales.

Requirements

• 2+ years of retail or service-industry sales experience
• Value focus, consistency, and accountability, maintaining a friendly yet professional demeanor at all times.
• Comfortable navigating scheduling systems
• Dependable professional who understands that the studio’s success starts at the front desk.

Nice To Haves

• membership-based sales experience is a huge plus
• MindBody experience is a plus

Responsibilities

• Welcome every client with a polished, professional presence that sets the tone for their entire visit.
• Confidently educate clients on the Elements Wellness Program, helping them understand the value of a consistent routine.
• Meet and exceed sales goals for memberships, enhancements, and retail products.
• Manage complex scheduling, process payments accurately, and maintain a pristine, calming studio environment.
• Act as the vital link between our clients and our elite team of Massage Therapists and Estheticians.

Benefits

• Competitive Pay: $16–$18/hour (based on experience and availability).
• Monthly Performance Bonuses—your earning potential grows as you hit your membership and enhancement goals.
• Paid Sick Time provided so you can prioritize your health.
• Comprehensive Health and Dental insurance
• 401(k) Retirement Savings Plan with up to 4% employer match.
• Aflac Supplemental Insurance available.
• A complimentary monthly massage or facial
• Deep discounts on professional retail products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed