Retail Parts Specialist
About The Position
Ready to ride the wave of rapid growth and be part of something big? Our dealership is booming — and we're just getting started. With continued expansion on the horizon, there’s never been a more exciting time to join our team. We're on the hunt for for someone who loves helping others, knows (or is excited to learn) about RV accessories, and thrives in a fast-paced retail setting. This is a customer-facing, sales-driven role where you'll help customers upgrade their adventures and boost your earnings along the way. As a vital part of the team, you'll help ensure sales are processed accurately and efficiently so our customers drive off with confidence and satisfaction!
Requirements
- Minimum of 1 year of experience in a dealership or auto parts retail store is preferred.
- Familiarity with mechanical and electrical parts is a plus.
- Strong customer service skills with excellent telephone and email etiquette.
- Basic computer proficiency for order processing and inventory management.
- Willingness to submit to a pre-employment background check and drug screening.
- Ability to efficiently analyze and fulfill customer requests using service manuals, databases, and reference materials.
- Exceptional communication skills, both in person and over the phone or email.
- A proactive, sales-driven mindset with a commitment to meeting and exceeding goals.
Nice To Haves
- Basic mechanical or electrical knowledge is a plus.
- Passion for camping, RVing, or outdoor life is a bonus!
- Knowledge of RVs is helpful but not required; a passion for adventure is a must!
Responsibilities
- Assist customers in-store with parts, gear, and upgrade options.
- Recommend accessories that enhance RV and boating lifestyles.
- Upsell products by matching features to customer needs.
- Provide hands-on help and product education.
- Process orders accurately and track inventory.
- Offer substitute or upgraded parts when needed.
- Coordinate with service techs for timely parts delivery.
- Collaborate with sales and service teams to grow revenue.
- Build customer loyalty through trust and expertise.
- Stay up to date on new products and trends.
Benefits
- Competitive pay with commission and bonuses.
- Full-time hours and growth opportunities.
- Training, support, and a family-oriented culture.
- Employee discounts, events, and fun team perks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
