Retail Manager - Cleburne

Goodwill•Cleburne, TX

50d•Onsite

About The Position

Responsible for the selection, training, and management of personnel. Ensure employees understand work rules and address inappropriate activities/behaviors immediately and coordinate corrective action plans with department head and/or Human Resources, if appropriate, to ensure consistency and to encourage and maintain a work environment that is inclusive and positive. Communication with management team and conducting monthly employee meetings. Attend all meetings and training as required by the Agency. Direct and delegates work of entire store team including their store leadership team (assistants and key holders). Evaluate employee performance and drive professional development. Comply with all Agency policies, including Donated Goods Retail standard operating procedures (SOPs), and all safety and security policies and procedures. Implement and administer sales strategies including inventory, display, fiscal and personnel scheduling for the purpose of maximizing the resources provided in operating the total retail store. Responsible for leading and trouble-shooting POS system & strategies. Maintain proficiency for tasks required in all workstations. Maintain all company records and reports accurately and in a timely fashion. Oversee production and rotation of merchandise. Ensure quality of merchandise and proper pricing. Accountable for reporting, such as payroll and daily sales reports. Meet store sales goals and operate within budgetary guidelines. Provide excellent customer service and train employees in customer service skills. Oversee the daily maintenance and care of the physical store for the purpose of providing a safe, secure, and orderly facility to the benefit of customers and employees alike. Must ensure that all safety and first aid training requirements and related reporting are met.

Requirements

At least three (3) years experience in retail or a similar active industry with more than one-year supervisory responsibilities required
Strong math and communication capabilities with leadership skills demonstrated in previous employment and/or position
Must be able to adapt and manage change
Ability to communicate clearly with customers and other team members, coach/train peers or team members and guide team members with disabilities and the disadvantaged
Must have proven computer skills with a proficiency in Microsoft Office
Ability to use Point-of-Sale (POS), operate Credit Card Draft Capture Terminal and to instruct employees in the proper use of same
Operate computerized pricing and inventory system
Sufficiently mobile to work in the entire facility and grounds as well as the ability to travel to corporate or other locations, as requested
May be required to stand or be in a stationary position for long periods of time
Open availability (7 days a week) to work varying schedule one hour prior to store opening and one hour after store closing is required
Documentation to satisfy I-9 requirements, ability to pass drug screen, and background check

Responsibilities

Selection, training, and management of personnel
Ensure employees understand work rules and address inappropriate activities/behaviors immediately
Coordinate corrective action plans with department head and/or Human Resources
Communication with management team and conducting monthly employee meetings
Attend all meetings and training as required by the Agency
Direct and delegates work of entire store team including their store leadership team (assistants and key holders)
Evaluate employee performance and drive professional development
Comply with all Agency policies, including Donated Goods Retail standard operating procedures (SOPs), and all safety and security policies and procedures
Implement and administer sales strategies including inventory, display, fiscal and personnel scheduling for the purpose of maximizing the resources provided in operating the total retail store
Responsible for leading and trouble-shooting POS system & strategies
Maintain proficiency for tasks required in all workstations
Maintain all company records and reports accurately and in a timely fashion
Oversee production and rotation of merchandise
Ensure quality of merchandise and proper pricing
Accountable for reporting, such as payroll and daily sales reports
Meet store sales goals and operate within budgetary guidelines
Provide excellent customer service and train employees in customer service skills
Oversee the daily maintenance and care of the physical store
Ensure that all safety and first aid training requirements and related reporting are met