Retail Manager 3

Sodexo • Prescott, AZ

8d

About The Position

Sodexo is seeking a Retail Manager 3 to lead and elevate retail dining across the Embry–Riddle Prescott campus. This role is for a hands-on, floor-present leader with multi-outlet / multi-unit retail management experience who can confidently drive staffing, service, standards, and operational excellence. Your personal goal—and your team’s—will be to set the standard for campus dining services through a consistent, high-quality, hospitality-forward retail program. Dining experiences for the Prescott campus community are provided by Sodexo, with multiple venues and concepts across campus—including Earhart’s Dining Hall, Scholars’ Café (featuring Starbucks), WOW, Eagles Café, Rocket Deli & Salads, Simply to Go, and mobile carts ( Turbo and AERO).

Requirements

• Multi-outlet or multi-unit retail management experience (campus, food retail, or high-volume hospitality environments strongly preferred).
• Demonstrated success as a hands-on leader who coaches teams in cash handling, opening/closing processes, and daily operating standards.
• Proven ability to manage high-volume operations with strong attention to service, speed, quality, and guest experience.
• Experience supporting inventory management, purchasing, and vendor coordination in a retail or food environment.
• Strong leadership and communication skills, with the ability to promote programs and partner effectively in a campus environment.
• Comfort using technology tools for scheduling, reporting, and operational execution (POS, ordering/inventory systems, spreadsheets, and basic reporting).
• Minimum Education Requirement - Associate's Degree or equivalent experience
• Minimum Management Experience - 2 years
• Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

Responsibilities

• Lead multi-outlet campus retail operations day-to-day, ensuring an energetic, student-focused experience and consistent execution across locations.
• Direct a team of ~75 employees through effective hiring support, training, coaching, engagement, and visible, hands-on leadership; build a culture of accountability and pride in service.
• Own labor scheduling and payroll readiness, including schedule planning, coverage, time/attendance review, and partnering with unit leadership to control labor and meet service demands.
• Drive retail standards and brand integrity by conducting audits (in-house and national brands) and ensuring concept/brand requirements are consistently met.
• Manage cash handling, POS execution, and operational controls—mentoring teams in accurate cash handling and opening/closing processes while ensuring operational compliance.
• Own inventory, purchasing, vendor relationships, merchandising, and signage—maintaining product availability, ordering accuracy, compliance, and marketing/merchandising standards (including digital signage where applicable).

Benefits

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
• Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
• Sodexo offers a comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 251-500 employees