Retail Manager 3 – Healthcare Food

Sodexo Careers•Camden, NJ

11d•Onsite

About The Position

Join a team that embraces your passion for working with people — mentoring them as they achieve personal and professional goals while delivering exceptional service in a healthcare environment. Sodexo is seeking a Retail Manager 3 – Healthcare Food for Cooper University Hospital , a 635-bed academic medical center and the leading health system in South Jersey . Cooper provides comprehensive primary, specialty, tertiary, and urgent care services across a dynamic healthcare campus. This leader will oversee multiple retail outlets, including a main cafeteria, four coffee kiosks, and grab-and-go concepts. The ideal candidate is a hands-on retail operator with healthcare experience who thrives in fast-paced environments and is driven to increase sales, elevate service, and develop strong frontline teams. Note: A valid driver’s license is required (weekly travel between retail locations).

Requirements

Healthcare food service experience (required)
Strong retail leadership experience in multi-outlet environments
Proven ability to manage and motivate large frontline teams
Strong culinary knowledge and operational food service background
Experience with HACCP, food safety, and regulatory compliance
Strong attention to detail and organizational skills
Experience with POS systems, digital signage, and retail reporting tools
Proficiency in computer systems and data analytics
Strong client-facing communication skills
Focus on increasing sales and enhancing customer satisfaction
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

Nice To Haves

Prior Sodexo experience preferred

Responsibilities

Lead and develop approximately 32 frontline team members
Oversee daily operations across the cafeteria, coffee kiosks, and additional retail outlets
Ensure employees have proper equipment, inventory, and resources to meet operational standards
Drive brand standards compliance and fully implement required retail programs and tools
Manage cash handling processes and daily financial controls
Oversee department HACCP and safety programs to maintain regulatory compliance
Implement frontline training programs and support team development
Manage opening and closing procedures across retail operations
Monitor daily operational standards, productivity, and sales performance
Utilize data analytics and Sodexo retail programs to drive revenue growth
Partner with hospital leadership to maintain strong client relationships