Retail Manager 2

Sodexo Careers•Des Moines, IA

11d•Onsite

About The Position

Sodexo's Campus Dining is seeking a Retail Manager 2 at Drake University in Des Moines, Iowa . The perfect candidate for this Retail Manager will have a passion for customer service, and strong experience with knowledge of retail food concepts. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Requirements

Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year
a history of strong leadership and excellent communication skills.

Nice To Haves

prior experience promoting national brands with clients and customers in a campus environment; and/or proven client relationship and customer service skills.

Responsibilities

identify customer needs and expectations.
ensure that Sodexo and customer goals are aligned and met.
educate and develop rapport with clients and promote partnerships.
promote a customer/client centered culture that strives to exceed customer and client needs.
coordinate all unit catering initiatives to drive sales growth and track results.
maintain and improve service level resulting in increased customer satisfaction.
ensure all HAACP standards are followed; and/or demonstrate resourcefulness and quick responsiveness to client and customer requests.