Retail Loan Post-Closing Specialist

Ephrata National Bank • Ephrata, PA

26d

About The Position

The Retail Loan Post-Closing Specialist is responsible for accurately setting up and onboard newly funded residential loans and consumer loans into the core system. This role ensures that all loan data, documentation, and collateral are complete, accurate, and compliant with investor, regulatory, and company requirements. This position is also responsible for being proficient in servicing residential and consumer loans in the core system.

Requirements

• High school diploma or equivalent required.
• 2-4 years of relevant experience.
• Understands retail loan documentation, loan systems, and compliance and investor requirements.
• Excellent verbal and written communication skills.
• Ability to meet deadlines in a fast-paced environment.
• Ability to effectively prioritize workload.
• Detail-oriented with excellent organizational and problem-solving skills.
• Proficient understanding of banking principles, documentation, services and operations.
• Proficiency in Microsoft Office Suite (Outlook, Word, and Excel).
• Proficient in the operation of specific computer applications approved for assigned role.
• Thorough knowledge of bank lending products, services and lending policy.

Responsibilities

• Review new loan files for accuracy, completeness, and compliance prior to boarding.
• Input and validate loan data in the core system, ensuring all terms and conditions are correctly reflected.
• Verify and reconcile key documents (notes, mortgages, riders, insurance flood certifications etc).
• Ensure escrow accounts, payment schedules, and interest calculations are setup correctly.
• Create batch entries for new loans; fees; payments; reversals and second day entries.
• Identify and resolve discrepancies, missing information or errors in loan documentation.
• Collaborate with the loan servicing team to communicate outstanding issues.
• Monitor and track loan boarding pipelines to meet service-level agreements (SLAs) and investor timelines.
• Process residential mortgage modification requests and residential construction loan advances.
• Process retail loan operation service tickets within SLA time frames.
• Complete account maintenance requests on consumer and residential loans.
• Assist with audits, regulatory reviews and quality control testing related to loan boarding.
• Process payment exceptions and loan payoffs.
• Completes miscellaneous maintenance in the core system that may be required.
• Performs such other duties as may be required by the position.

Benefits

• medical plans with prescription drug coverage
• health savings account and/or flexible spending account
• dependent care flexible spending account
• dental and vision insurance
• life insurance
• 401(k) program with employer match and Employee Stock Purchase Plan
• paid time off programs including holiday pay, jury duty, and bereavement
• disability insurance coverage and maternity and parental leave
• educational assistance and a robust wellness program with financial incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees