Retail Lead

Mint Cannabis

7d•$15 - $16•Onsite

About The Position

Retail Lead Location: Longwood, FL Pay Range: $15.00 - $16.00 per hour Let’s Be Blunt Cannabis isn’t just an industry — it’s a movement. Mint Cannabis is proud to serve Florida’s medical cannabis patients with compassion, innovation, and unmatched service. Everything we do is about elevating the experience — for everyone. Whether you’re a seasoned patient or just discovering the benefits of medical cannabis, Mint is about connection, growth, and good vibes only. We’re hiring a Retail Lead who’s ready to roll up their sleeves and support our mission across Florida’s medical cannabis operations. If you’re driven, detail-oriented, and excited to grow with a brand that’s changing the game — we want to hear from you. Ready to grow with us? 🌱 Let’s make it happen.

Requirements

Must be at least 21 years of age
Must pass a background check and meet all Massachusetts cannabis regulations
1+ year of experience in cannabis, retail, or customer service
1+ year of leadership experience preferred
Strong communication and conflict resolution skills
Passion for cannabis and knowledge of local product offerings and brands
Ability to lift up to 50 lbs and stand for 3+ hours at a time
Dependable, punctual, and able to adapt to flexible scheduling — weekends and holidays included
Reliable transportation and valid ID
Must meet all applicable Florida state requirements to work in a licensed medical cannabis facility

Responsibilities

Support daily dispensary operations including opening/closing procedures, floor flow, inventory checks, and compliance.
Deliver exceptional customer service — greet patients, answer questions, verify allotments, and guide them through product selection.
Train, coach, and motivate Budtenders to maintain high standards in service, sales, and cannabis education.
Ensure all displays are neat, properly labeled, and fully stocked with fresh, compliant product.
Address customer concerns professionally and de-escalate issues to create a positive guest experience.
Operate POS systems accurately and assist with cash handling and reconciliation.
Uphold all cannabis regulations, company SOPs, and safety standards.
Act as a communication bridge between store management and team members to support a positive, compliant, and high-performing environment.