Retail Lead - US

UpwayBrooklyn, NY
Onsite

About The Position

Upway is a fast-growing startup building the largest marketplace for refurbished e-bikes globally, with a mission to make e-mobility accessible. Having refurbished over 100,000 e-bikes in three years, the company aims for 1 million by 2030. Upway is seeking a Retail Lead to head the B2B Sourcing team in the US. This pivotal role is central to Upway’s growth, involving the building, leading, and enabling of a team dedicated to securing high-quality second-hand e-bikes from professional partners. The Retail Lead will be responsible for engaging and onboarding key accounts, including major chains and buying groups across the country, and collaborating with a diverse network of retail partners to source the best e-bikes at the most competitive prices.

Requirements

  • 7+ years in B2B Sales / Business Development.
  • 5+ years of management experience with a proven track record in leading teams and/or building sales structures from the ground up.
  • Ability to structure and prioritize the efforts of your teams based on both quantitative and qualitative insights to deliver expected results with maximum efficiency.
  • Willingness to travel 60-80% of the time across the US.
  • Native level in English.
  • A genuine passion for life on two wheels, to unlock conversations, build trust, and establish yourself as a relevant peer in the industry.

Nice To Haves

  • Experience in the cycling industry is a plus
  • Spanish is a plus.

Responsibilities

  • Build, coach, and lead a high-performing B2B sourcing team.
  • Unlock and develop key retail partners and buying groups through effective negotiation and long-term partnership building, fostering strong commercial relationships that drive sustainable growth and mutual success.
  • Develop a comprehensive B2B strategy for the US market in terms of bike shops portfolio management, partner tiering and allocation, field cadence.
  • Track and improve key KPIs such as bikes sourced, portfolio growth and activity rate.
  • Lead the deployment of new services (pickup, dropoff, maintenance) on the ground and co-design partner communications (newsletters, point-of-sale materials, etc.).
  • Design and implement scalable sales processes, CRM workflows, and operational frameworks.

Benefits

  • Competitive cash compensation
  • Equity shares in the form of stock options
  • An annual bonus based on the performance of the company
  • Comprehensive healthcare coverage
  • The chance to participate to the company's 401K plan
  • 15% off your next e-Bike!
  • Monthly phone allowance
  • Parental leave
  • Unlimited vacation policy
  • Great learning and growth opportunities
  • Work on a great product (Electric and sustainable mobility)

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

1-10 employees

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